Skip to main content
  1. Market Insights
  2. Digital
  3. Digital Health

Online Doctor Consultations - Central & Western Europe

Central & Western Europe
  • The revenue in the Online Doctor Consultations market in Central & Western Europe is estimated to reach US$1.58bn in 2024.
  • It is projected to experience a compound annual growth rate (CAGR 2024-2029) of 4.48%, resulting in a market volume of US$1.97bn by 2029.
  • The user penetration rate is expected to be 2.58% in 2024 and is anticipated to increase to 2.77% by 2029.
  • The average revenue per user (ARPU) is projected to be US$182.30.
  • In comparison to other countries, United States is expected to generate the highest revenue in the Online Doctor Consultations market, amounting to US$2.39bn in 2024.
  • Germany's robust healthcare system and tech-savvy population make it a prime market for online doctor consultations in the digital health sector.

Definition:

The telemedicine industry encompasses various forms of remote medical services, with online doctor consultations or teleconsultations being a significant component. The Online Doctor Consultations market focuses exclusively on remote consultations between patients and doctors facilitated through online channels such as websites or mobile apps. It includes both public and private medical institutions that offer this service. Notably, online appointment scheduling, online medical records, and online prescriptions are excluded from the scope of this market.

Additional Information:

The user figures provided encompass two categories: individuals who have used online doctor consultation services in the past 12 months and potential users who are considering adopting this approach in the future. The revenue figures presented solely pertain to paid consultations conducted through a website or mobile app. It is important to note that the data exclusively reflects business-to-consumer (B2C) revenues; business-to-business (B2B) revenues are not included.

In-Scope

  • Remote consultations with doctors conducted via a website or mobile app

Out-Of-Scope

  • Online appointment scheduling
  • Online medical records
  • Online prescriptions
Online Doctor Consultations: market data & analysis - Cover

Market Insights report

Online Doctor Consultations: market data & analysis

Study Details

    Revenue

    Notes: Data was converted from local currencies using average exchange rates of the respective year.

    Most recent update: Jun 2024

    Source: Statista Market Insights

    Notes: The chart “Comparable Estimates” shows the forecasted development of the selected market from different sources. Please see the additional information for methodology and publication date.

    Most recent update: Jul 2024

    Most recent update: Jun 2024

    Source: Statista Market Insights

    Analyst Opinion

    The Online Doctor Consultations market in Central & Western Europe is experiencing significant growth and development, driven by various factors influencing consumer behavior and healthcare trends in the region.

    Customer preferences:
    Consumers in Central & Western Europe are increasingly seeking convenience and efficiency in accessing healthcare services, leading to a rising preference for online doctor consultations. The ease of scheduling appointments, avoiding long waiting times, and accessing healthcare professionals from the comfort of their homes are key factors driving the demand for digital health solutions in the region.

    Trends in the market:
    In countries like Germany and France, there is a growing trend towards digital fitness and well-being platforms that offer personalized workout plans, nutrition advice, and mental health support. These platforms cater to the increasing awareness among consumers about the importance of holistic health and well-being. Additionally, the online doctor consultation segment is witnessing a surge in demand, with virtual visits becoming more common for non-emergency medical issues. Patients appreciate the convenience of consulting with healthcare providers remotely, especially for minor ailments or follow-up appointments.

    Local special circumstances:
    In countries such as the Netherlands and Belgium, where access to healthcare services in remote areas can be challenging, online doctor consultations play a crucial role in improving healthcare accessibility. Patients in rural areas benefit from virtual consultations with healthcare professionals, reducing the need to travel long distances for medical appointments. Moreover, the multicultural nature of Central & Western Europe presents a unique opportunity for online doctor consultation platforms to offer services in multiple languages, catering to a diverse population.

    Underlying macroeconomic factors:
    The increasing adoption of digital health solutions in Central & Western Europe is also influenced by macroeconomic factors such as government initiatives to promote telemedicine and eHealth technologies. Policies supporting the integration of online doctor consultations into the healthcare system, coupled with investments in digital infrastructure, are driving the growth of the market. Additionally, the changing demographics in the region, including an aging population and a tech-savvy younger generation, contribute to the rising demand for online healthcare services.

    Users

    Most recent update: Jun 2024

    Source: Statista Market Insights

    Global Comparison

    Most recent update: Jun 2024

    Source: Statista Market Insights

    Methodology

    Data coverage:

    The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

    Modeling approach / Market size:

    Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

    Additional notes:

    The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

    Digital

    Access more Market Insights on Digital topics with our featured report

    Online Doctor Consultations: market data & analysis - BackgroundOnline Doctor Consultations: market data & analysis - Cover

    Key Market Indicators

    Notes: Based on data from IMF, World Bank, UN and Eurostat

    Most recent update: Sep 2024

    Source: Statista Market Insights

    Contact

    Get in touch with us. We are happy to help.