Business Process as a Service - Kazakhstan

Revenue in the Business Process as a Service market is projected to reach US$99.12m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 12.11%, resulting in a market volume of US$175.50m by 2029.
The average spend per employee in the Business Process as a Service market is projected to reach US$9.77 in 2024.
In global comparison, most revenue will be generated United States (US$27.06bn in 2024).

Definition:

Business Process as a Service (BPaaS) refers to the type of public cloud service that provides a comprehensive suite of cloud-based solutions designed to streamline and optimize various business processes. BPaaS providers offer a range of services, such as finance and accounting, human resources, customer service, and supply chain management, all delivered through the cloud. The BPaaS market includes the companies that provide these types of public cloud resources and services to individuals, businesses, and organizations. A typical example of this type of service is Accenture BpaaS.

Additional Information:

The Business Process as a Service (BPaaS) market comprises revenue, revenue change, average spend per employee, and key player market shares as key performance indicators. Only revenues that are generated by primary vendors at the manufacturer price level either directly or through distribution channels (excluding value-added tax) are included, and revenues generated by resellers are excluded. Revenues are generated through both online and offline sales channels and include spending by consumers (B2C), enterprises (B2B) as well as governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed.

Key players in the BPaaS market include companies such as Accenture, IBM, Genpact, Deloitte, and Capgemini.

For more information on the data displayed, use the info button right next to the boxes.

Payroll processing services, such as ADP Workforce Now, Paychex, and Gusto
Human resources (HR) functions, such as Workday, Oracle HCM Cloud, and BambooHR
Customer relationship management (CRM) services, such as Salesforce, Microsoft Dynamics 365 CRM, and Zoho CRM
Accounting and finance services, such as Intuit QuickBooks Online, Xero, and FreshBooks
Procurement and supply chain management (SCM) solutions, such as Oracle SCM Cloud, SAP Integrated Business Planning (IBP), and Kinaxis RapidResponse

Enterprise software, such as SAP ERP, Oracle Database, and Microsoft SharePoint
Productivity software, such as Microsoft 365, Google Workspace, and Adobe Creative Suite
Private cloud services, such as VMware vCloud Suite, Microsoft Azure Stack HCI, and IBM Cloud Private
Physical data centers, such as those operated by Equinix, Digital Realty, or local providers

The Business Process as a Service Market in Kazakhstan is witnessing steady growth within the Public Cloud Market. Factors such as the increasing adoption of digital technologies, growing health awareness, and convenience of online services are driving this growth. The average growth rate in this market is influenced by the country's efforts to promote digital transformation and improve access to healthcare services.

Customer preferences: As more businesses in Kazakhstan turn to Business Process as a Service solutions within the Public Cloud Market, there has been a noticeable increase in demand for digital tools and services that can improve efficiency and productivity. This trend is driven by a growing emphasis on remote work and the need for businesses to adapt to a more digital and agile approach. Additionally, there has been a shift towards cloud-based solutions to facilitate collaboration and streamline processes, reflecting a larger global trend towards digital transformation in business operations.

Trends in the market: In Kazakhstan, the Business Process as a Service Market within the Public Cloud Market is experiencing a surge in demand for cloud-based solutions, driven by the increasing adoption of digital transformation strategies by businesses. This trend is expected to continue as more organizations seek to streamline their operations and increase efficiency. Furthermore, there is a growing focus on data security and compliance, leading to a rise in demand for cloud solutions that offer robust security measures. These trends have significant implications for industry stakeholders, as they must adapt to meet the evolving needs of their clients and stay competitive in the market. Additionally, the rapid growth of the cloud market in Kazakhstan presents opportunities for new entrants and partnerships, as well as the potential for increased revenue and market share for existing players.

Local special circumstances: In Kazakhstan, the Business Process as a Service Market within the Public Cloud Market is influenced by the country's rapidly developing digital infrastructure and the government's initiatives to promote digital transformation. The market is also impacted by the country's unique geographical location and its proximity to both Europe and Asia, providing a strategic advantage for international companies. Furthermore, Kazakhstan's diverse cultural landscape and regulatory environment play a crucial role in shaping the market, with a strong focus on data privacy and security. These factors contribute to a dynamic and competitive market for Business Process as a Service solutions.

Underlying macroeconomic factors: The Business Process as a Service Market within the Public Cloud Market in Kazakhstan is significantly impacted by macroeconomic factors such as the country's economic growth, government policies, and technological advancements. Kazakhstan's stable economic growth and favorable investment climate have attracted foreign investments, leading to the expansion of the public cloud market. The country's digital transformation initiatives and increasing adoption of cloud-based services have also contributed to the growth of the Business Process as a Service Market. Furthermore, the increasing demand for cost-effective and efficient business processes, along with the growing trend of outsourcing non-core functions, are driving the demand for Business Process as a Service solutions in Kazakhstan's public cloud market.

Data coverage:

The data encompasses B2B and B2C enterprises. Figures are based on the money spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations, such as GDP and level of telecommunications infrastructure.

Forecasts:

We use a variety of forecasting techniques, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Together with platform as a service (PaaS) and infrastructure as a service (IaaS), software as a service (SaaS) is one of the three primary tiers of cloud computing. It allows businesses to redirect resources away from IT hardware, software, and personnel expenses, and towards other business needs. Currently, the most prominent companies in the SaaS market are Microsoft, Salesforce, Oracle, SAP, and Google.