Business Process as a Service - United Kingdom

Revenue in the Business Process as a Service market is projected to reach US$5.64bn in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 12.88%, resulting in a market volume of US$10.34bn by 2029.
The average spend per employee in the Business Process as a Service market is projected to reach US$162.40 in 2024.
In global comparison, most revenue will be generated United States (US$27.06bn in 2024).

Definition:

Business Process as a Service (BPaaS) refers to the type of public cloud service that provides a comprehensive suite of cloud-based solutions designed to streamline and optimize various business processes. BPaaS providers offer a range of services, such as finance and accounting, human resources, customer service, and supply chain management, all delivered through the cloud. The BPaaS market includes the companies that provide these types of public cloud resources and services to individuals, businesses, and organizations. A typical example of this type of service is Accenture BpaaS.

Additional Information:

The Business Process as a Service (BPaaS) market comprises revenue, revenue change, average spend per employee, and key player market shares as key performance indicators. Only revenues that are generated by primary vendors at the manufacturer price level either directly or through distribution channels (excluding value-added tax) are included, and revenues generated by resellers are excluded. Revenues are generated through both online and offline sales channels and include spending by consumers (B2C), enterprises (B2B) as well as governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed.

Key players in the BPaaS market include companies such as Accenture, IBM, Genpact, Deloitte, and Capgemini.

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Payroll processing services, such as ADP Workforce Now, Paychex, and Gusto
Human resources (HR) functions, such as Workday, Oracle HCM Cloud, and BambooHR
Customer relationship management (CRM) services, such as Salesforce, Microsoft Dynamics 365 CRM, and Zoho CRM
Accounting and finance services, such as Intuit QuickBooks Online, Xero, and FreshBooks
Procurement and supply chain management (SCM) solutions, such as Oracle SCM Cloud, SAP Integrated Business Planning (IBP), and Kinaxis RapidResponse

Enterprise software, such as SAP ERP, Oracle Database, and Microsoft SharePoint
Productivity software, such as Microsoft 365, Google Workspace, and Adobe Creative Suite
Private cloud services, such as VMware vCloud Suite, Microsoft Azure Stack HCI, and IBM Cloud Private
Physical data centers, such as those operated by Equinix, Digital Realty, or local providers

The Business Process as a Service Market in the United Kingdom is experiencing moderate growth within the Public Cloud Market. Factors such as increasing adoption of cloud technologies, growing awareness of the benefits of online services, and the convenience offered by cloud-based solutions are driving this growth. However, the mild growth rate may be impacted by competition and regulatory challenges in the UK market.

Customer preferences: As more businesses adopt a hybrid cloud approach, the demand for Business Process as a Service (BPaaS) solutions within the Public Cloud Market is increasing. This trend is driven by the need for scalable and cost-effective business processes, as well as the growing preference for centralized data management. Additionally, with the rise of remote work and virtual collaboration, there is a growing need for BPaaS solutions that enable seamless communication and collaboration across different teams and locations.

Trends in the market: In the United Kingdom, the Business Process as a Service Market within the Public Cloud Market is seeing a rise in demand for automated business processes and outsourcing of non-core functions. This trend is driven by the need for cost savings, increased efficiency, and flexibility. Moreover, there is a growing demand for cloud-based solutions that can be accessed remotely, making it easier for businesses to scale and adapt to changing market conditions. These trends are significant as they are reshaping the traditional business model and creating new opportunities for industry stakeholders. However, they also pose challenges such as data security and regulatory compliance. As the market continues to evolve, stakeholders must stay updated on these trends and their implications to stay competitive.

Local special circumstances: In the United Kingdom, the Business Process as a Service Market within the Public Cloud Market is heavily influenced by the country's strong regulatory framework and strict data privacy laws. This creates a highly secure and trustworthy environment for businesses to adopt cloud-based solutions. Additionally, the UK's advanced technological infrastructure and high internet penetration rates drive the demand for cloud services. Furthermore, the country's culture of innovation and adoption of new technologies creates a favorable market for Business Process as a Service.

Underlying macroeconomic factors: The Business Process as a Service Market within the Public Cloud Market in the United Kingdom is heavily influenced by macroeconomic factors, including the overall economic health of the country, global economic trends, and fiscal policies. The UK has a strong and stable economy with a high level of digital adoption and investment in technology infrastructure, making it an ideal market for cloud-based solutions. Additionally, the UK government has been actively promoting digital transformation and investing in digital technologies, creating a favorable environment for the growth of the Business Process as a Service Market within the Public Cloud Market. Furthermore, the UK's strong regulatory framework and business-friendly policies make it an attractive market for foreign investments, further driving the growth of the market. Overall, the UK's economic stability and favorable policies are expected to continue to support the growth of the Business Process as a Service Market within the Public Cloud Market in the future.

Data coverage:

The data encompasses B2B and B2C enterprises. Figures are based on the money spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations, such as GDP and level of telecommunications infrastructure.

Forecasts:

We use a variety of forecasting techniques, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Together with platform as a service (PaaS) and infrastructure as a service (IaaS), software as a service (SaaS) is one of the three primary tiers of cloud computing. It allows businesses to redirect resources away from IT hardware, software, and personnel expenses, and towards other business needs. Currently, the most prominent companies in the SaaS market are Microsoft, Salesforce, Oracle, SAP, and Google.