Market Insights eCommerce Online Food Delivery Meal Delivery

Platform Delivery - Chile

Chile

The Platform Delivery market in Chile is expected to witness significant growth in the coming years.
By 2024, the revenue in this market is projected to reach US$42.49m.
This growth is anticipated to continue at an annual rate of 2.16%, resulting in a projected market volume of US$47.28m by 2029.
In terms of user base, the number of users in the Platform Delivery market is expected to reach 1.0m users by 2029.
The user penetration, which currently stands at 4.5% in 2024, is projected to increase to 4.9% by 2029.
The average revenue per user (ARPU) is estimated to amount to US$48.09 in Chile.
When compared globally, China is expected to generate the highest revenue in the Platform Delivery market, reaching US$166,800.00m in 2024.
Additionally, China also boasts the highest user penetration rate of 52.8% in the market.
Chile's platform delivery market is rapidly expanding, with a strong emphasis on efficient logistics and personalized customer experiences.

Market

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Region comparison

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Analyst Opinion

The Platform Delivery market in Chile has been rapidly developing in recent years, driven by a number of factors unique to the region.

Customer preferences: Chilean customers have shown a growing preference for online shopping and home delivery services, particularly in urban areas. This trend has been further accelerated by the COVID-19 pandemic, which has led to increased demand for contactless delivery options. As a result, many retailers and restaurants in Chile have turned to platform delivery services to meet the needs of their customers.

Trends in the market: One of the key trends in the Platform Delivery market in Chile is the rise of local players. While international companies like Uber Eats and Rappi have a presence in the market, they face stiff competition from local platforms like PedidosYa and iFood. These companies have a better understanding of the local market and have been able to offer more tailored services to customers.Another trend in the market is the growing importance of partnerships between platform delivery companies and traditional retailers. Many brick-and-mortar stores in Chile have been struggling in recent years due to competition from e-commerce, and have turned to platform delivery services as a way to reach more customers. This has led to a number of partnerships between delivery companies and retailers, with some companies even offering their own delivery services.

Local special circumstances: Chile's geography and infrastructure pose unique challenges for platform delivery companies. The country is long and narrow, with many remote areas that are difficult to access. Additionally, the country's road network is not always well-maintained, making it difficult to deliver goods quickly and efficiently. As a result, platform delivery companies in Chile have had to develop innovative solutions to overcome these challenges, such as using drones and other technologies to reach remote areas.

Underlying macroeconomic factors: The Platform Delivery market in Chile is also influenced by a number of macroeconomic factors. The country has a relatively stable economy and a growing middle class, which has led to increased demand for online shopping and home delivery services. Additionally, the country has a high level of smartphone penetration, which has made it easier for customers to order goods and services online. Finally, the government has been supportive of the development of the digital economy in Chile, which has helped to create a favorable environment for platform delivery companies to operate in.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.