Skip to main content
  1. Market Insights
  2. Advertising and media
  3. Advertising
  4. Direct Messaging Advertising

Telemarketing - South America

South America
  • Ad spending in the Telemarketing market in South America is forecasted to reach US$300.60m in 2024.
  • The ad spending is anticipated to exhibit an annual growth rate (CAGR 2024-2030) of -0.58%, leading to a projected market volume of US$290.40m by 2030.
  • When compared globally, the United States is expected to generate the highest ad spending (US$4.62bn in 2024).
  • The average ad spending per capita in the Telemarketing market is projected to be US$0.73 in 2024.
  • In South America, telemarketing in the advertising market is seeing a shift towards personalized customer interactions to drive engagement and brand loyalty.

Definition:

Telemarketing refers to a type of advertising which allows for promoting products and services and conveying advertising messages through direct communication with potential customers via telephone calls. This market covers various ad spending associated with telemarketing.

Additional information:

Telemarketing comprises advertising spending and average revenue per user. The market only displays B2B spending. Figures are based on advertising spending and exclude agency commissions, rebates, production costs, and taxes. For more information on the data displayed, use the info button right next to the boxes.

In-Scope

  • The advertising budget used for telemarketing advertisements
  • Software fees for creating and distributing telemarketing advertisements
  • Cellular fees

Out-Of-Scope

  • Service agencies
  • Consultant fees
  • Production costs
  • Design services
Direct Messaging Advertising: market data & analysis - Cover

Market Insights report

Direct Messaging Advertising: market data & analysis

Study Details

    Ad Spending

    Notes: Data was converted from local currencies using average exchange rates of the respective year.

    Most recent update: Oct 2024

    Source: Statista Market Insights

    Most recent update: Oct 2024

    Source: Statista Market Insights

    Analyst Opinion

    The Telemarketing Advertising market in South America is experiencing steady growth due to several factors.

    Customer preferences:
    Customers in South America are increasingly receptive to telemarketing advertising due to its convenience and personalized approach. With the rise of smartphones and internet access, consumers are more connected than ever before, making telemarketing an effective way for businesses to reach their target audience. Additionally, many consumers appreciate the ability to interact with a real person and ask questions about products or services.

    Trends in the market:
    One of the key trends in the telemarketing advertising market in South America is the use of data analytics and artificial intelligence. Companies are leveraging these technologies to gather insights about their customers and deliver more targeted and personalized marketing messages. By analyzing customer data, businesses can identify trends, preferences, and behaviors, allowing them to tailor their telemarketing campaigns to specific segments of the population. Another trend in the market is the increasing use of mobile devices for telemarketing advertising. South America has a high mobile penetration rate, with many consumers relying on their smartphones for internet access. This presents an opportunity for businesses to reach customers through mobile telemarketing campaigns, such as SMS or voice calls. Mobile telemarketing allows for instant communication and can be highly effective in capturing the attention of consumers.

    Local special circumstances:
    South America is a diverse region with different cultural and linguistic backgrounds. This presents a challenge for businesses operating in the telemarketing advertising market, as they need to tailor their campaigns to the specific preferences and needs of each country. For example, in Brazil, Portuguese is the predominant language, while in Argentina, Spanish is spoken. Companies need to ensure that their telemarketing campaigns are localized and culturally sensitive to effectively engage with consumers in each country.

    Underlying macroeconomic factors:
    The growth of the telemarketing advertising market in South America is also influenced by underlying macroeconomic factors. As the economies in the region continue to develop, there is an increasing middle class with disposable income. This provides businesses with a larger consumer base to target through telemarketing campaigns. Additionally, the region has seen an increase in foreign investment, which has led to the expansion of industries and the creation of new businesses. These companies are looking to promote their products and services through telemarketing to gain a competitive edge in the market. In conclusion, the telemarketing advertising market in South America is growing due to customer preferences for convenience and personalized marketing. The use of data analytics and mobile telemarketing are key trends in the market, allowing businesses to gather insights and reach customers through their preferred channels. However, companies need to consider the local special circumstances, such as language and cultural differences, when developing their telemarketing campaigns. The underlying macroeconomic factors, such as the growing middle class and foreign investment, are also contributing to the growth of the market.

    Global Comparison

    Most recent update: Oct 2024

    Source: Statista Market Insights

    Methodology

    Data coverage:

    The data encompasses B2B enterprises. Figures are based on Telemarketing Advertising spending and exclude agency commissions, rebates, production costs, and taxes. The market covers the advertising budget used for distributing advertisements via telemarketing.

    Modeling approach:

    Market sizes are determined through a bottom-up approach, building on specific predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies and industry associations, third-party studies and reports, survey results from our primary research (e.g., the Statista Consumer Insights Global survey), as well as performance factors (e.g., user penetration, usage). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, number of internet users, and internet coverage. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function is well suited to forecast digital products due to the non-linear growth of technology adoption, whereas exponential trend smoothing (ETS) is more suited for projecting steady growth in traditional advertising markets. The main drivers are GDP per capita, consumer spending per capita, and internet users.

    Additional notes:

    The data is modeled using current exchange rates. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. The market is updated twice a year. In some cases, the data is updated on an ad hoc basis (e.g., when new, relevant data has been released or significant changes within the market have an impact on the projected development). Data from the Statista Consumer Insights Global survey is reweighted for representativeness.

    Advertising & Media

    Access more Market Insights on Advertising & Media topics with our featured report

    Direct Messaging Advertising: market data & analysis - BackgroundDirect Messaging Advertising: market data & analysis - Cover

    Key Market Indicators

    Notes: Based on data from IMF, World Bank, UN and Eurostat

    Most recent update: Sep 2024

    Source: Statista Market Insights

    Explore more high-quality data on related topic

    Advertising worldwide – statistics & facts

    All advertising markets across the globe win, yet some win more than others. Ad spending worldwide reached almost 733 billion U.S. dollars in 2023, up less than three percent from the previous year. For comparison, in 2022, Switzerland ranked 20th among the leading economies by gross domestic product (GDP) with a result exceeding 800 billion dollars. Whereas global ad revenues concentrate in areas with either large populations or high purchase power – preferably both – their evolution depends on a larger set of indicators. It was forecast that, in 2024, South Asia will be the world's fastest-growing ad market, and the only out of nine with a double-digit increase rate: 12.1 percent. The second-placed region, comprising the United States and Canada, was projected to see its ad expenditure rise 7.6 percent.
    More data on the topic

    Contact

    Get in touch with us. We are happy to help.