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Telemarketing - India

India
  • Ad spending in the Telemarketing market in India is forecasted to reach US$147.94m in 2025.
  • The ad spending is anticipated to demonstrate an annual growth rate (CAGR 2025-2030) of 2.60%, leading to a projected market volume of US$168.16m by 2030.
  • When compared globally, the United States will generate the highest ad spending (US$4.69bn in 2025).
  • The average ad spending per capita in the Telemarketing market in India is projected to be US$0.10 in 2025.
  • India's telemarketing in the advertising market is leveraging cultural diversity to create targeted campaigns and enhance customer engagement.

Definition:

Telemarketing refers to a type of advertising which allows for promoting products and services and conveying advertising messages through direct communication with potential customers via telephone calls. This market covers various ad spending associated with telemarketing.

Additional information:

Telemarketing comprises advertising spending and average revenue per user. The market only displays B2B spending. Figures are based on advertising spending and exclude agency commissions, rebates, production costs, and taxes. For more information on the data displayed, use the info button right next to the boxes.
In-Scope
  • The advertising budget used for telemarketing advertisements
  • Software fees for creating and distributing telemarketing advertisements
  • Cellular fees
Out-Of-Scope
  • Service agencies
  • Consultant fees
  • Production costs
  • Design services
Direct Messaging Advertising: market data & analysis - Cover

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Direct Messaging Advertising: market data & analysis
Study Details

    Ad Spending

    Notes: Data was converted from local currencies using average exchange rates of the respective year.

    Most recent update: Oct 2024

    Source: Statista Market Insights

    Most recent update: Oct 2024

    Source: Statista Market Insights

    Analyst Opinion

    The Telemarketing Advertising market in India has experienced significant growth in recent years, driven by changing customer preferences and local special circumstances. Customer preferences in India have shifted towards digital channels, with an increasing number of consumers using smartphones and accessing the internet. This has created new opportunities for telemarketing advertising, as companies can reach a larger audience through mobile and online platforms. Additionally, the rise of e-commerce in India has further fueled the demand for telemarketing advertising, as companies look to promote their products and services to online shoppers. In terms of trends in the market, there has been a shift towards personalized and targeted telemarketing advertising campaigns. Companies are leveraging data analytics and artificial intelligence to better understand customer behavior and preferences, allowing them to tailor their marketing messages to specific segments of the population. This has resulted in higher conversion rates and improved return on investment for businesses. Another trend in the market is the increasing use of voice-based telemarketing advertising. With the proliferation of voice assistants and smart speakers, companies are exploring new ways to engage with consumers through voice interactions. This includes interactive voice response systems, voice-based surveys, and voice-enabled promotions. This trend is expected to continue as voice technology becomes more prevalent in India. Local special circumstances in India also contribute to the development of the telemarketing advertising market. The country has a large and diverse population, with different languages and cultural preferences. As a result, companies need to adapt their telemarketing advertising strategies to cater to these regional differences. This includes using local languages and dialects in marketing messages, as well as incorporating cultural references and customs. Underlying macroeconomic factors also play a role in the growth of the telemarketing advertising market in India. The country has been experiencing steady economic growth, which has led to an expansion of the middle class and an increase in disposable income. This has created a larger consumer base for companies to target through telemarketing advertising. Additionally, the government's focus on digitalization and initiatives such as the Digital India campaign have further boosted the adoption of telemarketing advertising in the country. In conclusion, the Telemarketing Advertising market in India is developing rapidly due to changing customer preferences, local special circumstances, and underlying macroeconomic factors. Companies are increasingly using personalized and targeted telemarketing advertising campaigns, as well as voice-based interactions, to engage with consumers. The diverse population and regional differences in India require companies to adapt their strategies accordingly. The country's economic growth and government initiatives also contribute to the expansion of the telemarketing advertising market.

    Global Comparison

    Most recent update: Oct 2024

    Source: Statista Market Insights

    Methodology

    Data coverage:

    The data encompasses B2B enterprises. Figures are based on Telemarketing Advertising spending and exclude agency commissions, rebates, production costs, and taxes. The market covers the advertising budget used for distributing advertisements via telemarketing.

    Modeling approach:

    Market sizes are determined through a bottom-up approach, building on specific predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies and industry associations, third-party studies and reports, survey results from our primary research (e.g., the Statista Consumer Insights Global survey), as well as performance factors (e.g., user penetration, usage). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, number of internet users, and internet coverage. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function is well suited to forecast digital products due to the non-linear growth of technology adoption, whereas exponential trend smoothing (ETS) is more suited for projecting steady growth in traditional advertising markets. The main drivers are GDP per capita, consumer spending per capita, and internet users.

    Additional notes:

    The data is modeled using current exchange rates. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. The market is updated twice a year. In some cases, the data is updated on an ad hoc basis (e.g., when new, relevant data has been released or significant changes within the market have an impact on the projected development). Data from the Statista Consumer Insights Global survey is reweighted for representativeness.

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    Key Market Indicators

    Notes: Based on data from IMF, World Bank, UN and Eurostat

    Most recent update: Jan 2025

    Source: Statista Market Insights

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    Advertising worldwide – statistics & facts

    All advertising markets across the globe win, yet some win more than others. Ad spending worldwide increased by eight percent to almost 792 billion U.S. dollars in 2024, compared to a growth rate below three percent in the previous year. For comparison, in 2024, Taiwan ranked 22nd among the leading economies by gross domestic product (GDP) with a result estimated at 775 billion dollars. Whereas global ad revenues concentrate in areas with large populations or high purchasing power – preferably both – their evolution depends on a wider set of indicators. It was projected that, in 2024, the Americas would be the world's fastest-growing ad market and the only one whose expansion matched the global average. The second-placed region, comprising Europe, the Middle East, and Africa (EMEA), would see its ad expenditure rise by little more than six percent.
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