eCommerce Software - Malaysia

  • Malaysia
  • Revenue in the eCommerce Software market is projected to reach US$26.27m in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 5.83%, resulting in a market volume of US$34.87m by 2029.
  • The average Spend per Employee in the eCommerce Software market is projected to reach US$1.45 in 2024.
  • In global comparison, most revenue will be generated in the United States (US$4,364.00m in 2024).

Key regions: China, Japan, Germany, United Kingdom, France

 
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Analyst Opinion

The eCommerce Software market in Malaysia has been growing at a steady pace in recent years, driven by the increasing adoption of online shopping and the growing number of small and medium-sized businesses entering the market.

Customer preferences:
Malaysian consumers have shown a strong preference for online shopping in recent years, with a growing number of people turning to eCommerce platforms to purchase goods and services. This trend has been driven by the convenience and accessibility of online shopping, as well as the increasing availability of high-quality eCommerce software that makes it easy for businesses to set up and manage their online stores.

Trends in the market:
One of the key trends in the eCommerce software market in Malaysia is the growing demand for mobile-friendly platforms. As more and more consumers use their mobile devices to shop online, businesses are looking for software solutions that can provide a seamless and intuitive mobile experience. Another trend is the increasing use of artificial intelligence and machine learning to improve the customer experience, from personalized recommendations to chatbots that can handle customer queries and complaints.

Local special circumstances:
One of the unique challenges facing the eCommerce software market in Malaysia is the country's diverse population and language barriers. With multiple languages spoken across the country, businesses need to ensure that their eCommerce platforms are accessible and user-friendly for all customers. Additionally, the country's relatively low credit card penetration rate has led to the development of alternative payment solutions, such as mobile wallets and online banking transfers.

Underlying macroeconomic factors:
The growth of the eCommerce software market in Malaysia is being driven by a number of underlying macroeconomic factors, including the country's strong economic growth, increasing internet penetration, and growing middle class. As more and more Malaysians gain access to the internet and disposable income, the demand for online shopping and eCommerce software is likely to continue to grow in the coming years. Additionally, the government's efforts to promote digital transformation and support the growth of small and medium-sized businesses are also likely to contribute to the expansion of the eCommerce software market in Malaysia.

Methodology

Data coverage:

The data encompasses B2B, B2G, and B2C enterprises. Figures are based on the allocation to the country where the money was spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations such as GDP, level of digitization, GDP sector composition, and observed level of software piracy.

Forecasts:

We use a variety of forecasting techniques, for instance, advanced statistical methods, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

Overview

  • Revenue
  • Key Players
  • Analyst Opinion
  • Global Comparison
  • Methodology
  • Key Market Indicators
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