Administration Outsourcing - Switzerland

Revenue in the Administration Outsourcing market is projected to reach US$956.20m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 4.71%, resulting in a market volume of US$1.20bn by 2029.
The average Spend per Employee in the Administration Outsourcing market is projected to reach US$187.30 in 2024.
In global comparison, most revenue will be generated United States (US$27.29bn in 2024).

Definition :
Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support. This market contains all services related to the provision of physical IT equipment, whereas the support of company-owned software is not included.

Administration outsourcing allows organizations to optimize their administrative processes, improve efficiency, and focus on core competencies.

Additional Information:

The Administration Outsourcing market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include Hewlett Packard Enterprise, IBM, Accenture, Capgemini, and CGI.

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Hardware supply, such as Cisco Systems, Hewlett Packard Enterprise (HPE), and Dell Technologies
Hardware configuration, such as CDW (CDW Corporation), World Wide Technology (WWT), and ProSys Information Systems
Hardware maintenance, such as IBM Technology Support Services, Innovative Computer Systems, and Maintech
Security and support, such as Rapid7, Check Point Software Technologies, and Trend Micro

Application outsourcing, such as ScienceSoft, Arcanys, and SumatoSoft
Web hosting, such as GoDaddy, Bluehost, and Amazon Web Services
Customer relationship management, such as Salesforce, SAP Customer Experience(C/4HANA), and Microsoft Dynamics 365
Support of core business functions

The Administration Outsourcing market in Switzerland has been steadily growing in recent years, with an increasing number of businesses opting for outsourcing solutions to manage their administrative tasks.

Customer preferences: Swiss businesses are increasingly turning to outsourcing as a means of streamlining their operations and cutting costs. By outsourcing administrative tasks, companies are able to focus on their core competencies and improve their overall efficiency. Additionally, outsourcing provides businesses with access to specialized expertise and technology that may not be available in-house.

Trends in the market: One of the key trends in the Administration Outsourcing market in Switzerland is the growing popularity of cloud-based solutions. Cloud-based outsourcing allows businesses to access their administrative data and applications from anywhere, at any time, and on any device. This flexibility is highly valued by Swiss businesses, which often have geographically dispersed teams and need to be able to work remotely.Another trend in the Swiss Administration Outsourcing market is the increasing use of automation and artificial intelligence (AI) technologies. Many administrative tasks, such as data entry and document processing, are highly repetitive and time-consuming. By automating these tasks, businesses can free up their employees to focus on higher-value activities. Additionally, AI technologies can help businesses to identify patterns and insights in their administrative data, which can be used to inform strategic decision-making.

Local special circumstances: Switzerland is known for its high labor costs, which can make it difficult for businesses to compete on price. Outsourcing administrative tasks to lower-cost regions can help Swiss businesses to reduce their costs and remain competitive. Additionally, Switzerland has a highly educated workforce, which means that there is a high demand for skilled labor. By outsourcing administrative tasks, businesses can free up their skilled employees to focus on more complex and strategic activities.

Underlying macroeconomic factors: The Swiss economy is highly developed and diversified, with a strong focus on innovation and technology. This has created a highly competitive business environment, where companies are constantly looking for ways to improve their efficiency and stay ahead of the curve. Outsourcing administrative tasks is one way that Swiss businesses can achieve these goals, by freeing up resources and accessing specialized expertise and technology. Additionally, the Swiss government has been supportive of outsourcing as a means of promoting economic growth and innovation. This has helped to create a favorable regulatory environment for outsourcing providers and their clients.

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.