Administration Outsourcing - United Kingdom

Revenue in the Administration Outsourcing market is projected to reach US$5.49bn in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 5.56%, resulting in a market volume of US$7.19bn by 2029.
The average Spend per Employee in the Administration Outsourcing market is projected to reach US$157.90 in 2024.
In global comparison, most revenue will be generated United States (US$27.29bn in 2024).

Definition :
Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support. This market contains all services related to the provision of physical IT equipment, whereas the support of company-owned software is not included.

Administration outsourcing allows organizations to optimize their administrative processes, improve efficiency, and focus on core competencies.

Additional Information:

The Administration Outsourcing market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include Hewlett Packard Enterprise, IBM, Accenture, Capgemini, and CGI.

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Hardware supply, such as Cisco Systems, Hewlett Packard Enterprise (HPE), and Dell Technologies
Hardware configuration, such as CDW (CDW Corporation), World Wide Technology (WWT), and ProSys Information Systems
Hardware maintenance, such as IBM Technology Support Services, Innovative Computer Systems, and Maintech
Security and support, such as Rapid7, Check Point Software Technologies, and Trend Micro

Application outsourcing, such as ScienceSoft, Arcanys, and SumatoSoft
Web hosting, such as GoDaddy, Bluehost, and Amazon Web Services
Customer relationship management, such as Salesforce, SAP Customer Experience(C/4HANA), and Microsoft Dynamics 365
Support of core business functions

The Administration Outsourcing market in United Kingdom has been experiencing growth in recent years due to several factors.

Customer preferences: Many businesses in the United Kingdom are turning to outsourcing administrative tasks to reduce costs and improve efficiency. This is particularly true for small and medium-sized enterprises (SMEs) that may not have the resources to hire a full-time administrative staff. Outsourcing administrative tasks allows businesses to focus on their core competencies and improve productivity.

Trends in the market: One trend in the Administration Outsourcing market in United Kingdom is the increasing use of technology. Many administrative tasks can now be automated, which reduces costs and improves efficiency. This trend is expected to continue as businesses look for ways to streamline their operations.Another trend in the market is the increasing use of offshore outsourcing. Many businesses in the United Kingdom are outsourcing administrative tasks to countries with lower labor costs, such as India and the Philippines. This trend has been driven by advances in technology and telecommunications, which have made it easier to work with offshore teams.

Local special circumstances: Brexit has had an impact on the Administration Outsourcing market in United Kingdom. Many businesses are uncertain about the future of the UK economy and are looking for ways to reduce costs. Outsourcing administrative tasks to offshore teams can be a way to reduce costs in the short term.

Underlying macroeconomic factors: The United Kingdom has a highly developed economy with a strong services sector. This has created a favorable environment for outsourcing administrative tasks. Additionally, the UK has a skilled workforce and a favorable business environment, which makes it an attractive location for outsourcing providers.In conclusion, the Administration Outsourcing market in United Kingdom is growing due to customer preferences for cost reduction and efficiency improvement, the increasing use of technology, and the use of offshore outsourcing. Brexit has also had an impact on the market as businesses look for ways to reduce costs in an uncertain economic environment. The underlying macroeconomic factors in the United Kingdom, such as a strong services sector and a favorable business environment, have also contributed to the growth of the market.

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.