Definition :
Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support. This market contains all services related to the provision of physical IT equipment, whereas the support of company-owned software is not included.
Administration outsourcing allows organizations to optimize their administrative processes, improve efficiency, and focus on core competencies.
Additional Information:
The Administration Outsourcing market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include Hewlett Packard Enterprise, IBM, Accenture, Capgemini, and CGI.
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Notes: Data was converted from local currencies using average exchange rates of the respective year.
Most recent update: Apr 2024
Source: Statista Market Insights
Notes: The chart “Comparable Estimates” shows the forecasted development of the selected market from different sources. Please see the additional information for methodology and publication date.
Most recent update: Apr 2024
Notes: Data was converted from local currencies using average exchange rates of the respective year.
Most recent update: Apr 2024
Source: Statista Market Insights
The Administration Outsourcing market in GCC has been steadily growing in recent years, driven by several factors.
Customer preferences: One of the main reasons for the growth of the Administration Outsourcing market in GCC is the increasing demand for cost-effective solutions from businesses. Outsourcing administrative tasks allows companies to focus on their core competencies and reduce costs associated with hiring and training in-house staff. Additionally, outsourcing provides access to specialized skills and expertise that may not be available in-house.
Trends in the market: The Administration Outsourcing market in GCC is witnessing a trend towards increased automation and digitalization of administrative processes. This is driven by the need for greater efficiency and accuracy in administrative tasks, as well as the increasing availability of digital tools and platforms. Furthermore, there is a growing trend towards outsourcing higher value-added tasks such as financial planning and analysis, as companies seek to leverage the expertise of outsourcing providers.
Local special circumstances: The Administration Outsourcing market in GCC is characterized by a highly competitive landscape, with a large number of players operating in the market. This is due to the relatively low barriers to entry and the high demand for outsourcing services in the region. Additionally, there is a strong focus on quality and customer service in the market, with outsourcing providers competing on the basis of their ability to deliver high-quality services to their clients.
Underlying macroeconomic factors: The growth of the Administration Outsourcing market in GCC is also influenced by broader macroeconomic factors such as the region's economic diversification efforts and the increasing adoption of digital technologies. As the region seeks to reduce its reliance on oil revenues and diversify its economy, outsourcing is seen as a key enabler of growth in non-oil sectors. Additionally, the increasing adoption of digital technologies such as cloud computing and automation is driving the growth of the Administration Outsourcing market, as outsourcing providers seek to leverage these technologies to deliver more efficient and effective services to their clients.
Notes: Data was converted from local currencies using average exchange rates of the respective year.
Most recent update: Apr 2024
Sources: Statista Market Insights, Financial Statements of Key Players, National statistical offices
Data coverage:
The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.Modeling approach / Market size:
Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.Forecasts:
In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.Additional notes:
The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.Notes: Based on data from IMF, World Bank, UN and Eurostat
Most recent update: Jan 2025
Source: Statista Market Insights
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