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Administration Outsourcing - GCC

GCC
  • The Administration Outsourcing market in the GCC is estimated to achieve a revenue of US$440.24m by 2025.
  • It is expected to exhibit a compound annual growth rate (CAGR 2025-2029) of 4.06%, resulting in a market volume of US$516.29m by 2029.
  • In terms of average Spend per Employee, the Administration Outsourcing market is projected to reach US$13.73 in 2025.
  • When comparing globally, United States is anticipated to generate the highest revenue with US$28.47bn in 2025.
  • In the GCC, the trend in Administration Outsourcing in the IT Services market is driven by a strong focus on cost reduction and increased efficiency.

Revenue

Notes: Data was converted from local currencies using average exchange rates of the respective year.

Most recent update: Apr 2024

Source: Statista Market Insights

Notes: The chart “Comparable Estimates” shows the forecasted development of the selected market from different sources. Please see the additional information for methodology and publication date.

Most recent update: Apr 2024

Notes: Data was converted from local currencies using average exchange rates of the respective year.

Most recent update: Apr 2024

Source: Statista Market Insights

Analyst Opinion

The Administration Outsourcing market in GCC has been steadily growing in recent years, driven by several factors.

Customer preferences:
One of the main reasons for the growth of the Administration Outsourcing market in GCC is the increasing demand for cost-effective solutions from businesses. Outsourcing administrative tasks allows companies to focus on their core competencies and reduce costs associated with hiring and training in-house staff. Additionally, outsourcing provides access to specialized skills and expertise that may not be available in-house.

Trends in the market:
The Administration Outsourcing market in GCC is witnessing a trend towards increased automation and digitalization of administrative processes. This is driven by the need for greater efficiency and accuracy in administrative tasks, as well as the increasing availability of digital tools and platforms. Furthermore, there is a growing trend towards outsourcing higher value-added tasks such as financial planning and analysis, as companies seek to leverage the expertise of outsourcing providers.

Local special circumstances:
The Administration Outsourcing market in GCC is characterized by a highly competitive landscape, with a large number of players operating in the market. This is due to the relatively low barriers to entry and the high demand for outsourcing services in the region. Additionally, there is a strong focus on quality and customer service in the market, with outsourcing providers competing on the basis of their ability to deliver high-quality services to their clients.

Underlying macroeconomic factors:
The growth of the Administration Outsourcing market in GCC is also influenced by broader macroeconomic factors such as the region's economic diversification efforts and the increasing adoption of digital technologies. As the region seeks to reduce its reliance on oil revenues and diversify its economy, outsourcing is seen as a key enabler of growth in non-oil sectors. Additionally, the increasing adoption of digital technologies such as cloud computing and automation is driving the growth of the Administration Outsourcing market, as outsourcing providers seek to leverage these technologies to deliver more efficient and effective services to their clients.

Global Comparison

Notes: Data was converted from local currencies using average exchange rates of the respective year.

Most recent update: Apr 2024

Sources: Statista Market Insights, Financial Statements of Key Players, National statistical offices

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Technology

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Key Market Indicators

Notes: Based on data from IMF, World Bank, UN and Eurostat

Most recent update: Jan 2025

Source: Statista Market Insights

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IT services - Statistics & Facts

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.
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