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IT Outsourcing - GCC

GCC
  • The IT Outsourcing market in the GCC region is expected to witness significant growth in the coming years.
  • According to projections, the market's revenue is set to reach US$3.46bn by 2025.
  • Furthermore, it is anticipated that the market will experience an annual growth rate of 8.19% between 2025 and 2029, resulting in a market volume of US$4.74bn by the end of 2029.
  • When it comes to the average spend per employee in the IT Outsourcing market sector, it is projected to reach US$107.97 in 2025.
  • This figure highlights the significant investment made by companies in the GCC region to leverage IT outsourcing services for their operations.
  • In terms of global comparison, United States is expected to generate the highest revenue in the IT Outsourcing market.
  • Projections suggest that United States will generate US$213.57bn in revenue by 2025.
  • This highlights the dominance of the United States in the global IT Outsourcing market industry.
  • Overall, the IT Outsourcing market in the GCC region is poised for substantial growth in the coming years, with significant revenue potential and a strong focus on maximizing the value of IT outsourcing services.
  • GCC is emerging as a leading destination for IT outsourcing due to its strong infrastructure, skilled workforce, and favorable business environment.

Revenue

Notes: Data was converted from local currencies using average exchange rates of the respective year.

Most recent update: Apr 2024

Source: Statista Market Insights

Notes: The chart “Comparable Estimates” shows the forecasted development of the selected market from different sources. Please see the additional information for methodology and publication date.

Most recent update: Apr 2024

Notes: Data was converted from local currencies using average exchange rates of the respective year.

Most recent update: Apr 2024

Source: Statista Market Insights

Key Players

Most recent update: Dec 2024

Source: Statista Market Insights

Analyst Opinion

The demand for IT outsourcing services in the GCC region has been steadily increasing in recent years.

Customer preferences:
Customers in the GCC region are increasingly looking for cost-effective and efficient IT solutions. Outsourcing IT services to specialized companies has become a popular option for businesses looking to reduce costs and improve their operational efficiency. Additionally, many companies in the region are looking for specialized IT services that are not available locally and are turning to outsourcing to meet their needs.

Trends in the market:
One of the major trends in the IT outsourcing market in the GCC region is the growing demand for cloud computing services. As businesses in the region continue to grow, they are looking for more flexible and scalable IT solutions that can be easily adapted to their changing needs. Cloud computing services offer a cost-effective and efficient way to manage IT infrastructure, making them an attractive option for businesses of all sizes.Another trend in the market is the increasing use of artificial intelligence (AI) and machine learning (ML) technologies. As businesses in the region look for ways to improve their operational efficiency and gain a competitive edge, they are turning to these advanced technologies to automate routine tasks and improve decision-making processes.

Local special circumstances:
One of the unique challenges facing the IT outsourcing market in the GCC region is the need to navigate complex regulatory environments. Each country in the region has its own set of regulations and requirements governing the use of IT services, making it difficult for businesses to navigate the market. Additionally, there is a shortage of skilled IT professionals in the region, which can make it difficult for businesses to find the right talent to meet their needs.

Underlying macroeconomic factors:
The growth of the IT outsourcing market in the GCC region can be attributed to a number of underlying macroeconomic factors. The region's strong economic growth and increasing investment in technology infrastructure have created a favorable environment for IT outsourcing services. Additionally, the region's young and tech-savvy population has created a strong demand for advanced IT solutions, driving growth in the market. Finally, the region's strategic location at the crossroads of Europe, Asia, and Africa has made it an attractive destination for businesses looking to expand their operations in the region.

Global Comparison

Notes: Data was converted from local currencies using average exchange rates of the respective year.

Most recent update: Apr 2024

Sources: Statista Market Insights, Financial Statements of Key Players, National statistical offices

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Technology

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Key Market Indicators

Notes: Based on data from IMF, World Bank, UN and Eurostat

Most recent update: Jan 2025

Source: Statista Market Insights

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