Administration Outsourcing - Austria

Revenue in the Administration Outsourcing market is projected to reach US$417.00m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 3.80%, resulting in a market volume of US$502.40m by 2029.
The average Spend per Employee in the Administration Outsourcing market is projected to reach US$86.09 in 2024.
In global comparison, most revenue will be generated United States (US$27.29bn in 2024).

Definition :
Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support. This market contains all services related to the provision of physical IT equipment, whereas the support of company-owned software is not included.

Administration outsourcing allows organizations to optimize their administrative processes, improve efficiency, and focus on core competencies.

Additional Information:

The Administration Outsourcing market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include Hewlett Packard Enterprise, IBM, Accenture, Capgemini, and CGI.

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Hardware supply, such as Cisco Systems, Hewlett Packard Enterprise (HPE), and Dell Technologies
Hardware configuration, such as CDW (CDW Corporation), World Wide Technology (WWT), and ProSys Information Systems
Hardware maintenance, such as IBM Technology Support Services, Innovative Computer Systems, and Maintech
Security and support, such as Rapid7, Check Point Software Technologies, and Trend Micro

Application outsourcing, such as ScienceSoft, Arcanys, and SumatoSoft
Web hosting, such as GoDaddy, Bluehost, and Amazon Web Services
Customer relationship management, such as Salesforce, SAP Customer Experience(C/4HANA), and Microsoft Dynamics 365
Support of core business functions

The Administration Outsourcing market in Austria has been experiencing a steady growth in recent years.

Customer preferences: Austrian companies are increasingly outsourcing their administrative tasks to third-party service providers. This is mainly due to the need to reduce costs and focus on their core competencies. Small and medium-sized enterprises (SMEs) are the major customers of outsourcing services in Austria. They prefer to outsource tasks such as accounting, payroll, and data entry to specialized service providers to save time and resources.

Trends in the market: One of the major trends in the Administration Outsourcing market in Austria is the increasing adoption of cloud-based outsourcing services. This trend is driven by the need for flexibility and scalability in business operations. Cloud-based outsourcing services offer companies the ability to access their data and applications from anywhere, at any time, without the need for expensive hardware and software.Another trend in the market is the increasing use of automation in outsourcing services. Service providers are leveraging technologies such as artificial intelligence (AI) and robotic process automation (RPA) to automate repetitive tasks, reduce errors, and improve efficiency. This trend is expected to continue as companies seek to further reduce costs and improve the quality of their services.

Local special circumstances: Austria has a highly skilled workforce, which makes it an attractive location for outsourcing services. The country also has a stable political and economic environment, which provides a conducive business environment for outsourcing service providers. Additionally, Austria has a strong focus on data protection and privacy, which is a critical factor for companies outsourcing their administrative tasks.

Underlying macroeconomic factors: The growth of the Administration Outsourcing market in Austria is also driven by macroeconomic factors such as globalization and digitalization. Companies are increasingly looking to expand their operations globally, and outsourcing services provide them with the flexibility and scalability they need to do so. Digitalization has also made it easier for companies to outsource their administrative tasks, as they can access their data and applications from anywhere in the world.In conclusion, the Administration Outsourcing market in Austria is expected to continue its steady growth in the coming years. The increasing adoption of cloud-based services and automation, coupled with Austria's skilled workforce and stable business environment, make it an attractive location for outsourcing service providers.

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.