Ride-hailing - Uganda

  • Uganda
  • By 2024, the projected revenue in Uganda's Ride-hailing market is expected to reach US$45.42m.
  • Moreover, the revenue is forecasted to grow annually at a rate of 9.55% between 2024 to 2029, resulting in a market volume projection of US$71.68m by 2029.
  • The number of users in this market is expected to be 9.82m users by 2029 with a user penetration rate of 12.6% in 2024 and 17.2% in 2029.
  • The average revenue per user (ARPU) is expected to be US$7.21.
  • It is projected that by 2029, 100% of the total revenue in this market will be generated through online sales.
  • In comparison to other countries, China is expected to generate the highest revenue of US$59,560m in 2024.
  • The Ride-hailing market in Uganda is dominated by local players such as SafeBoda and Uber, with increasing demand for safe and affordable transportation options.

Key regions: South America, Europe, China, Saudi Arabia, Malaysia

 
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Analyst Opinion

The Ride-hailing market in Uganda has experienced significant development in recent years, driven by changing customer preferences and the emergence of new market trends. Customer preferences in the ride-hailing market in Uganda have shifted towards convenience and safety. Customers value the ability to easily book a ride through mobile applications, eliminating the need to negotiate fares or wait for taxis. Additionally, safety concerns have become a top priority, with customers preferring ride-hailing services that provide driver and vehicle information upfront. One of the key trends in the market is the increasing adoption of cashless payments. Many ride-hailing platforms in Uganda have introduced digital payment options, allowing customers to pay for their rides using mobile money or credit/debit cards. This trend has been driven by the growing popularity of mobile money services in the country, as well as the convenience and security offered by digital payments. Another trend in the market is the expansion of ride-hailing services beyond major cities. Initially, ride-hailing platforms were primarily available in urban areas such as Kampala. However, in recent years, these services have expanded to smaller towns and rural areas, providing transportation options to a wider population. This expansion has been facilitated by the increasing penetration of smartphones and internet connectivity in remote areas. Local special circumstances in Uganda have also played a role in the development of the ride-hailing market. The country has a large informal transportation sector, with many individuals operating as informal taxi drivers. The introduction of ride-hailing services has disrupted this sector, offering customers a more reliable and professional alternative. Additionally, the government has implemented regulations to ensure the safety and quality of ride-hailing services, further boosting their appeal to customers. Underlying macroeconomic factors have also contributed to the growth of the ride-hailing market in Uganda. The country has experienced steady economic growth in recent years, leading to an increase in disposable income and urbanization. These factors have created a larger customer base for ride-hailing services, as more people have the means and need for convenient transportation options. Furthermore, the high rate of smartphone adoption in Uganda has made it easier for customers to access ride-hailing services, driving market growth. Overall, the ride-hailing market in Uganda has seen significant development due to changing customer preferences, emerging market trends, local special circumstances, and underlying macroeconomic factors. As the market continues to evolve, it is likely that we will see further innovation and expansion in the coming years.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Sales Channels
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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