Skip to main content
  1. Market Insights
  2. Ecommerce
  3. Online Food Delivery
  4. Meal Delivery

Restaurant Delivery - Hong Kong

Hong Kong
  • The Restaurant Delivery market in Hong Kong is projected to reach a revenue of US$219.80m in 2024.
  • It is expected to experience an annual growth rate (CAGR 2024-2029) of 3.19%, resulting in a projected market volume of US$257.30m by 2029.
  • The number of users in the Restaurant Delivery market is expected to reach 1.8m users by 2029.
  • The user penetration rate, which is the percentage of the population using the service, is expected to be 20.6% in 2024 and is projected to increase to 23.8% by 2029.
  • The average revenue per user (ARPU) is expected to be US$142.50.
  • When compared globally, United States is expected to generate the highest revenue in the Restaurant Delivery market, with US$36.95bn in 2024.
  • Furthermore, South Korea is projected to have the highest user penetration rate in the Restaurant Delivery market, with a rate of 44.8%.
  • Hong Kong's restaurant delivery market has experienced a surge in demand due to the fast-paced lifestyle and high density of the city, leading to an increase in the number of food delivery platforms and innovative delivery methods.

Definition:

The Restaurant-to-Consumer Delivery market includes the delivery of meals carried out directly by the restaurants. The order may be made via platforms (e.g. Delivery Hero, Just Eat) or directly through a restaurant website (e.g. Domino's). The aggregation services collect the menus of independent restaurants and specialized delivery services. In other words, they merely lay the technical foundation for the searchability of restaurants and the processing of transactions. The restaurant itself takes care of the delivery process.

Additional Information:

Revenue includes the gross merchandise value (GMV), defined as the total sales dollar value for merchandise/food sold through the Online Food Delivery marketplace. User and revenue figures represent B2C services.

In-Scope

  • Meals ordered online which are directly delivered by the restaurant, no matter if ordered via a platform (e.g. Delivery Hero) or a restaurant website (e.g. Domino's)
  • Online orders that are picked up in the restaurant

Out-Of-Scope

  • Phone orders
  • Online meal order and delivery both carried out by a platform (e.g. Deliveroo)
  • Deliveries of non-processed or non-prepared food
Online Food Delivery: market data & analysis - Cover

Market Insights report

Online Food Delivery: market data & analysis

Study Details

    Revenue

    Notes: Data reflects market impacts of the Russia-Ukraine war.

    Most recent update: Jul 2024

    Source: Statista Market Insights

    Most recent update: Jul 2024

    Source: Statista Market Insights

    Analyst Opinion

    The popularity of restaurant delivery services has been on the rise in Hong Kong in recent years.

    Customer preferences:
    Hong Kong residents are known for their busy lifestyles, and as a result, they often prefer the convenience of having food delivered to their doorstep. This trend has been further accelerated by the COVID-19 pandemic, which has led to an increase in demand for food delivery services as people spend more time at home. In addition, the younger generation in Hong Kong is more willing to try new things, including different types of cuisine from around the world, which has also contributed to the growth of the restaurant delivery market.

    Trends in the market:
    One of the main trends in the restaurant delivery market in Hong Kong is the rise of online platforms that offer a wide range of food options from different restaurants. These platforms have become increasingly popular as they provide customers with a one-stop-shop for all their food delivery needs. Another trend is the use of technology to improve the delivery experience. For example, some restaurants have started using drones to deliver food, while others have implemented contactless delivery to reduce the risk of COVID-19 transmission.

    Local special circumstances:
    Hong Kong is known for its vibrant food culture, with a wide range of cuisines available from around the world. This has led to a highly competitive restaurant industry, with many establishments vying for customers' attention. As a result, many restaurants have turned to delivery services as a way to expand their customer base and increase revenue. In addition, Hong Kong has a high population density, which makes it easier and more cost-effective for restaurants to offer delivery services.

    Underlying macroeconomic factors:
    The growth of the restaurant delivery market in Hong Kong can be attributed to several underlying macroeconomic factors. Firstly, the city has a highly developed logistics infrastructure, which makes it easy for restaurants to offer delivery services. Secondly, Hong Kong has a high smartphone penetration rate, which has made it easier for customers to order food online. Finally, the city has a large population of expats and international students who are more likely to use delivery services to try different types of cuisine from around the world.

    Users

    Most recent update: Jul 2024

    Source: Statista Market Insights

    Global Comparison

    Most recent update: Jul 2024

    Source: Statista Market Insights

    Methodology

    Data coverage:

    The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

    Modeling approach / Market size:

    Market sizes are determined through a bottom-up approach, building on predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

    Additional notes:

    The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

    Ecommerce

    Access more Market Insights on Ecommerce topics with our featured report

    Online Food Delivery: market data & analysis - BackgroundOnline Food Delivery: market data & analysis - Cover

    Key Market Indicators

    Notes: Based on data from IMF, World Bank, UN and Eurostat

    Most recent update: Sep 2024

    Source: Statista Market Insights

    Contact

    Get in touch with us. We are happy to help.