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eServices - Hong Kong

Hong Kong
  • The eServices market in Hong Kong is expected to witness substantial growth, with projected revenue reaching HKD US$4.05bn by 2024.
  • This represents a significant opportunity for businesses operating in this sector.
  • Furthermore, the market is anticipated to exhibit a compound annual growth rate (CAGR) of 7.69% from 2024 to 2029, resulting in a projected market volume of HKD US$5.86bn by 2029.
  • Specifically, the 0.0 market in Hong Kong is expected to experience revenue growth of 0.0 in 2025.0.
  • This indicates a positive trend within the industry, as more individuals seek online platforms to connect with potential partners.
  • The 0.0 market, on the other hand, is projected to reach a market volume of HKD 0.0 in 2024.
  • This substantial figure highlights the popularity and profitability of online gambling in Hong Kong.
  • In a global context, it is important to note that China is expected to generate the highest revenue in the eServices market, with an estimated amount of US$495.50bn in 2024.
  • This indicates the dominant position of the United States in this industry.
  • When considering the 0.0 market specifically, the average revenue per user (ARPU) is projected to be 0.0 in 2024.
  • This metric provides insights into the financial performance of businesses operating in this sector and highlights the potential profitability of each user.
  • Shifting our focus to the 0.0 market, the number of users is expected to reach 0.0 by 2029.
  • This indicates a growing demand for event tickets, suggesting a vibrant cultural and entertainment scene in Hong Kong.
  • Finally, in terms of user penetration, the 0.0 market is projected to reach 0.0 in 2024.
  • This metric reflects the proportion of the population that engages in online gambling activities, highlighting the market's potential for further expansion.
  • Overall, the eServices market in Hong Kong offers significant growth opportunities, with various sectors, such as 0.0, 0.0, and 0.0, showing promising revenue potential.
  • Hong Kong's eServices market is flourishing with a wide range of digital platforms catering to the demand for online shopping, food delivery, and financial services.

Definition:

eServices refer to the delivery of services through electronic means, typically via the internet. eServices offer the convenience of conducting transactions and accessing information online and have become increasingly popular in recent years due to the growth of internet accessibility and the increasing use of digital devices. The eServices market continues to expand as consumers seek efficient and convenient ways to access and purchase various services.

The definition of eServices does not include media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, and neither are revenues from software downloads and services, or price/product comparison site commission fees.

Structure:

eServices includes the event ticketing market, which covers the sale of tickets for sporting events, music concerts, and cinema showings. The dating services market includes online dating platforms, matchmaking services, and casual dating sites. The online education market encompasses the provision of university education, online learning platforms, and professional certification programs. Lastly, the online gambling market which covers online sports betting, online casinos, and online lotteries.

Additional Information

Data includes revenue figures in Gross Merchandise Value (GMV), Users, average revenue per user (ARPU), and user penetration rate. User and revenue figures represent B2C services.

In-Scope

  • Online booked and digitally issued event tickets for sports events, music events, and cinemas such as Ticketmaster, StubHub, or CTS eventim
  • Online dating services, including matchmaking, online dating, and casual datings such as Tinder, Bumble, or Badoo
  • Online Education, including universities, platforms and professional certificates such as Udem, Coursera, or EdX

Out-Of-Scope

  • Offline booking by telephone or through agencies
  • Online ticket reservations without direct checkout process
eServices: market data & analysis - Cover

Market Insights report

eServices: market data & analysis

Study Details

    Revenue

    Notes: Data was converted from local currencies using average exchange rates of the respective year.

    Most recent update: Mar 2024

    Source: Statista Market Insights

    Most recent update: Mar 2024

    Source: Statista Market Insights

    Analyst Opinion

    Hong Kong, known for its bustling cityscape and vibrant economy, is experiencing a significant development in its eServices market. This growth can be attributed to several factors, including customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. Customer preferences play a crucial role in driving the development of the eServices market in Hong Kong. With the increasing adoption of smartphones and the internet, customers are seeking convenience and efficiency in their daily lives. As a result, there is a growing demand for eServices that provide online shopping, digital payments, and on-demand services. This shift in customer preferences towards digital solutions has created a favorable environment for the growth of the eServices market in Hong Kong. Trends in the market further contribute to the development of the eServices sector. One notable trend is the rise of e-commerce platforms, which offer a wide range of products and services to consumers. This trend has been fueled by the increasing number of online shoppers and the convenience of doorstep delivery. Additionally, there is a growing popularity of mobile payment solutions, such as digital wallets and contactless payments, which provide a seamless and secure transaction experience. These trends indicate a shift towards a more digitized and connected society, driving the growth of the eServices market in Hong Kong. Local special circumstances also play a role in shaping the development of the eServices market in Hong Kong. As a global financial hub and an international trade center, Hong Kong attracts a large number of multinational companies and foreign investors. This international presence has led to the establishment of various eServices providers catering to the needs of both local and international customers. Furthermore, Hong Kong's high population density and limited physical space make eServices an attractive option for businesses to reach a wider customer base and overcome logistical challenges. Underlying macroeconomic factors provide a favorable environment for the growth of the eServices market in Hong Kong. The city's strong economy, stable political environment, and advanced infrastructure contribute to the overall development of the digital economy. Additionally, the government's support for innovation and technology initiatives, such as the establishment of technology parks and funding programs, encourages the growth of the eServices sector. These macroeconomic factors create a conducive environment for businesses to thrive and invest in the eServices market in Hong Kong. In conclusion, the eServices market in Hong Kong is experiencing significant development due to customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. As the demand for convenience and efficiency continues to rise, the eServices sector is expected to further expand and innovate, providing a wide range of digital solutions to meet the evolving needs of customers in Hong Kong.

    Users

    Most recent update: Mar 2024

    Source: Statista Market Insights

    Global Comparison

    Most recent update: Mar 2024

    Source: Statista Market Insights

    Methodology

    Data coverage:

    The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

    Modeling approach / Market size:

    Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

    Additional notes:

    The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

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    eServices: market data & analysis - BackgroundeServices: market data & analysis - Cover

    Key Market Indicators

    Notes: Based on data from IMF, World Bank, UN and Eurostat

    Most recent update: Sep 2024

    Source: Statista Market Insights

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