eServices - Hong Kong

  • Hong Kong
  • The eServices market in Hong Kong is expected to witness substantial growth, with projected revenue reaching HKD US$4.05bn by 2024.
  • This represents a significant opportunity for businesses operating in this sector.
  • Furthermore, the market is anticipated to exhibit a compound annual growth rate (CAGR) of 7.67% from 2024 to 2029, resulting in a projected market volume of HKD US$5.86bn by 2029.
  • Specifically, the Online Food Delivery market in Hong Kong is expected to experience revenue growth of 10.1% in 2025.
  • This indicates a positive trend within the industry, as more individuals seek online platforms to connect with potential partners.
  • The Online Food Delivery market, on the other hand, is projected to reach a market volume of HKD US$4.01bn in 2024.
  • This substantial figure highlights the popularity and profitability of online gambling in Hong Kong.
  • In a global context, it is important to note that China is expected to generate the highest revenue in the eServices market, with an estimated amount of US$495.50bn in 2024.
  • This indicates the dominant position of the United States in this industry.
  • When considering the Online Food Delivery market specifically, the average revenue per user (ARPU) is projected to be US$800.50 in 2024.
  • This metric provides insights into the financial performance of businesses operating in this sector and highlights the potential profitability of each user.
  • Shifting our focus to the Online Food Delivery market, the number of users is expected to reach 6.3m users by 2029.
  • This indicates a growing demand for event tickets, suggesting a vibrant cultural and entertainment scene in Hong Kong.
  • Finally, in terms of user penetration, the Online Food Delivery market is projected to reach 66.8% in 2024.
  • This metric reflects the proportion of the population that engages in online gambling activities, highlighting the market's potential for further expansion.
  • Overall, the eServices market in Hong Kong offers significant growth opportunities, with various sectors, such as Online Food Delivery, Online Food Delivery, and Online Food Delivery, showing promising revenue potential.
  • Hong Kong's eServices market is flourishing with a wide range of digital platforms catering to the demand for online shopping, food delivery, and financial services.
 
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Analyst Opinion

Hong Kong, known for its bustling cityscape and vibrant economy, is experiencing a significant development in its eServices market. This growth can be attributed to several factors, including customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. Customer preferences play a crucial role in driving the development of the eServices market in Hong Kong. With the increasing adoption of smartphones and the internet, customers are seeking convenience and efficiency in their daily lives. As a result, there is a growing demand for eServices that provide online shopping, digital payments, and on-demand services. This shift in customer preferences towards digital solutions has created a favorable environment for the growth of the eServices market in Hong Kong. Trends in the market further contribute to the development of the eServices sector. One notable trend is the rise of e-commerce platforms, which offer a wide range of products and services to consumers. This trend has been fueled by the increasing number of online shoppers and the convenience of doorstep delivery. Additionally, there is a growing popularity of mobile payment solutions, such as digital wallets and contactless payments, which provide a seamless and secure transaction experience. These trends indicate a shift towards a more digitized and connected society, driving the growth of the eServices market in Hong Kong. Local special circumstances also play a role in shaping the development of the eServices market in Hong Kong. As a global financial hub and an international trade center, Hong Kong attracts a large number of multinational companies and foreign investors. This international presence has led to the establishment of various eServices providers catering to the needs of both local and international customers. Furthermore, Hong Kong's high population density and limited physical space make eServices an attractive option for businesses to reach a wider customer base and overcome logistical challenges. Underlying macroeconomic factors provide a favorable environment for the growth of the eServices market in Hong Kong. The city's strong economy, stable political environment, and advanced infrastructure contribute to the overall development of the digital economy. Additionally, the government's support for innovation and technology initiatives, such as the establishment of technology parks and funding programs, encourages the growth of the eServices sector. These macroeconomic factors create a conducive environment for businesses to thrive and invest in the eServices market in Hong Kong. In conclusion, the eServices market in Hong Kong is experiencing significant development due to customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. As the demand for convenience and efficiency continues to rise, the eServices sector is expected to further expand and innovate, providing a wide range of digital solutions to meet the evolving needs of customers in Hong Kong.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Overview

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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