Restaurant Delivery - GCC

  • GCC
  • The Restaurant Delivery market in the GCC region is projected to reach a revenue of US$10.38bn by 2024.
  • This is expected to display an annual growth rate (CAGR 2024-2029) of 3.40%, resulting in a projected market volume of US$12.27bn by 2029.
  • By 2029, the number of users in the GCC Restaurant Delivery market is anticipated to reach 19.3m users.
  • The user penetration rate, which stands at 28.0% in 2024, is expected to rise to 30.3% by 2029.
  • The average revenue per user (ARPU) is projected to be US$0.61k.
  • In terms of global comparison, United States is expected to generate the highest revenue in the Restaurant Delivery market, reaching US$36,950.00m in 2024.
  • Among the countries analyzed, South Korea is projected to have the highest user penetration rate of 44.8%.
  • In the GCC, restaurant delivery services have witnessed a surge in popularity, with customers increasingly opting for convenient and hassle-free dining experiences.
 
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Analyst Opinion

The popularity of restaurant delivery services in the GCC region has been on the rise in recent years.

Customer preferences:
Customers in the GCC region have shown a growing preference for convenience and time-saving services, which has contributed to the growth of the restaurant delivery market. The high temperatures in the region also make it challenging for people to go out and dine-in at restaurants, making delivery services a more attractive option.

Trends in the market:
The restaurant delivery market in the UAE has seen significant growth in recent years, with the entry of several international players such as Uber Eats and Deliveroo. These platforms have disrupted the market by offering a wider range of restaurant options and faster delivery times. In Saudi Arabia, the market has been dominated by local players such as HungerStation and Talabat. However, international players such as Deliveroo and Uber Eats have also entered the market, leading to increased competition.

Local special circumstances:
The GCC region has a large expat population, which has led to the introduction of a diverse range of cuisines in the market. This has contributed to the growth of the restaurant delivery market as customers can now order food from their favorite international restaurants. Additionally, the region has a significant tourism industry, with many visitors preferring the convenience of delivery services.

Underlying macroeconomic factors:
The GCC region has a high disposable income per capita, which has contributed to the growth of the restaurant delivery market. Customers are willing to pay a premium for the convenience of delivery services. Additionally, the region has a young and tech-savvy population, which has led to the adoption of online ordering platforms and mobile apps. The region's high internet penetration rate has also contributed to the growth of the restaurant delivery market.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Overview

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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