eServices - Kyrgyzstan

  • Kyrgyzstan
  • Revenue in the eServices market is projected to reach US$59.47m in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2028) of 4.40%, resulting in a projected market volume of US$70.64m by 2028.
  • The Online Gambling market is expected to show a revenue growth of 7.6% in 2025.
  • The Online Gambling market has a projected market volume of US$48.58m in 2024.
  • In global comparison, most revenue will be generated in the United States (US$149,400.00m in 2024).
  • The average revenue per user (ARPU) in the Online Gambling market is projected to amount to US$751.60 in 2024.
  • In the Dating Services market, the number of users is expected to amount to 365.7k users by 2028.
  • User penetration in the Event Tickets market will be at 4.5% in 2024.

Key regions: China, United States, Europe, Germany, Asia

 
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Analyst Opinion

The eServices market in Kyrgyzstan is experiencing significant growth and development, driven by changing customer preferences, emerging trends, local special circumstances, and underlying macroeconomic factors.

Customer preferences:
Customers in Kyrgyzstan are increasingly embracing eServices due to their convenience and efficiency. With the proliferation of smartphones and internet connectivity, consumers are seeking digital solutions for various services such as online shopping, banking, and food delivery. This shift in preferences is also influenced by the younger generation, who are more tech-savvy and comfortable with digital platforms.

Trends in the market:
One of the key trends in the eServices market in Kyrgyzstan is the rapid growth of e-commerce. Online shopping platforms are gaining popularity among consumers, offering a wide range of products and competitive prices. This trend is fueled by the convenience of shopping from home, access to a larger variety of products, and the ability to compare prices and read reviews before making a purchase. Another emerging trend is the rise of digital financial services. Mobile banking and digital payment solutions are becoming increasingly popular, providing consumers with a convenient and secure way to manage their finances. This trend is driven by the need for financial inclusion, as traditional banking services may be inaccessible to certain segments of the population.

Local special circumstances:
Kyrgyzstan's geography and infrastructure pose unique challenges and opportunities for the eServices market. The country's mountainous terrain and scattered population make it difficult to provide traditional brick-and-mortar services to all regions. E-services offer a solution to overcome these geographical barriers, providing access to services that may not be available locally.

Underlying macroeconomic factors:
Kyrgyzstan's growing economy and improving internet infrastructure are contributing to the development of the eServices market. As the country's GDP per capita increases, consumers have more disposable income to spend on eServices. Additionally, the government's efforts to improve internet connectivity and promote digitalization are creating an enabling environment for the growth of eServices. In conclusion, the eServices market in Kyrgyzstan is experiencing significant growth and development, driven by changing customer preferences, emerging trends, local special circumstances, and underlying macroeconomic factors. The convenience and efficiency of eServices, coupled with the rise of e-commerce and digital financial services, are reshaping the way consumers access and use services. With the ongoing improvement of internet infrastructure and the government's support for digitalization, the eServices market in Kyrgyzstan is expected to continue its upward trajectory in the coming years.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Overview

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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