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Telemarketing - Central Asia

Central Asia
  • Ad spending in the Telemarketing market in Central Asia is forecasted to reach US$14.97m in 2025.
  • The sector is expected to display an annual growth rate (CAGR 2025-2029) of 0.90%, leading to an estimated market volume of US$15.51m by 2029.
  • When compared globally, the United States will generate the highest ad spending (US$4.69bn in 2025).
  • The projected average ad spending per capita in the Telemarketing market is US$0.19 in 2025.
  • In Central Asia, the rising trend of utilizing localized language and culturally relevant content in telemarketing campaigns is shaping the advertising market.

Ad Spending

Notes: Data was converted from local currencies using average exchange rates of the respective year.

Most recent update: Oct 2024

Source: Statista Market Insights

Most recent update: Oct 2024

Source: Statista Market Insights

Analyst Opinion

The Telemarketing segment within the Direct Messaging Advertising Market in Central Asia is witnessing mild growth, influenced by evolving consumer preferences, regulatory changes, and the increasing use of mobile devices for marketing engagement.

Customer preferences:
As consumer preferences evolve in Central Asia, there is a noticeable shift towards personalized and interactive telemarketing experiences. Younger demographics, particularly millennials and Gen Z, favor brands that engage with them in a relatable, authentic manner, leading to increased demand for tailored messaging and culturally relevant content. Additionally, the widespread adoption of smartphones has prompted businesses to leverage innovative technologies, such as chatbots and AI-driven insights, to enhance customer engagement. This shift underscores the importance of adapting marketing strategies to align with the dynamic lifestyles and values of consumers in the region.

Trends in the market:
In Central Asia, the Telemarketing Market within the Direct Messaging Advertising sector is experiencing a strong pivot towards personalization and interactivity, driven by the preferences of younger consumers. Brands are increasingly focusing on relatable content that resonates with millennials and Gen Z, leading to a heightened demand for customized messaging. The rise of smartphones has encouraged businesses to adopt advanced technologies like AI and chatbots to enhance customer interaction. This evolution not only reflects changing consumer dynamics but also compels industry stakeholders to innovate, ensuring their marketing strategies align with the region's cultural nuances and consumer expectations.

Local special circumstances:
In Kazakhstan, Uzbekistan, Turkmenistan, and Kyrgyzstan, the Telemarketing Market within the Direct Messaging Advertising sector is shaped by distinct cultural and regulatory landscapes. Kazakhstan’s diverse ethnic makeup fosters a demand for multilingual messaging, while Uzbekistan’s youthful population drives the need for vibrant, relatable campaigns. Turkmenistan's stringent regulations necessitate careful content curation, limiting aggressive marketing tactics. Conversely, Kyrgyzstan's emerging digital landscape promotes innovative engagement strategies as brands leverage local customs and social media trends to connect with consumers authentically.

Underlying macroeconomic factors:
The Telemarketing Market within the Direct Messaging Advertising sector in Central Asia is significantly influenced by macroeconomic factors such as demographic trends, economic stability, and digital infrastructure development. The youthful populations in Uzbekistan and Kyrgyzstan create a dynamic consumer base that drives demand for engaging and innovative marketing strategies. Conversely, economic challenges and limited consumer spending in Turkmenistan may restrict aggressive marketing approaches. Additionally, regulatory frameworks in each country, coupled with growing internet penetration and smartphone usage, are shaping how brands connect with consumers, emphasizing the importance of localized content and adaptive marketing techniques to enhance engagement and effectiveness.

Global Comparison

Most recent update: Oct 2024

Source: Statista Market Insights

Methodology

Data coverage:

The data encompasses B2B enterprises. Figures are based on Telemarketing Advertising spending and exclude agency commissions, rebates, production costs, and taxes. The market covers the advertising budget used for distributing advertisements via telemarketing.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on specific predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies and industry associations, third-party studies and reports, survey results from our primary research (e.g., the Statista Consumer Insights Global survey), as well as performance factors (e.g., user penetration, usage). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, number of internet users, and internet coverage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function is well suited to forecast digital products due to the non-linear growth of technology adoption, whereas exponential trend smoothing (ETS) is more suited for projecting steady growth in traditional advertising markets. The main drivers are GDP per capita, consumer spending per capita, and internet users.

Additional notes:

The data is modeled using current exchange rates. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. The market is updated twice a year. In some cases, the data is updated on an ad hoc basis (e.g., when new, relevant data has been released or significant changes within the market have an impact on the projected development). Data from the Statista Consumer Insights Global survey is reweighted for representativeness.

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Key Market Indicators

Notes: Based on data from IMF, World Bank, UN and Eurostat

Most recent update: Jan 2025

Source: Statista Market Insights

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Advertising worldwide – statistics & facts

All advertising markets across the globe win, yet some win more than others. Ad spending worldwide increased by eight percent to almost 792 billion U.S. dollars in 2024, compared to a growth rate below three percent in the previous year. For comparison, in 2024, Taiwan ranked 22nd among the leading economies by gross domestic product (GDP) with a result estimated at 775 billion dollars. Whereas global ad revenues concentrate in areas with large populations or high purchasing power – preferably both – their evolution depends on a wider set of indicators. It was projected that, in 2024, the Americas would be the world's fastest-growing ad market and the only one whose expansion matched the global average. The second-placed region, comprising Europe, the Middle East, and Africa (EMEA), would see its ad expenditure rise by little more than six percent.
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