If you want to cancel the subscription of your Starter Account, please follow these steps:
1 - Open your Account-Details
When logged in, please click on the My Account-Button in the navigation bar and choose Account Details.
Account Details under My Account in the navigation bar
2 - Canceling your Account
Now click on the Cancel Account link.
Cancel account button found under Account Details
3 - Sending the Cancellation Email
Upon clicking the link, a predefined message will open in your email client. Please include your User ID and the reason for cancellation in this message before sending it. You can find your User ID in your account details. Our customer service will then be notified, and you will receive an email confirming your cancelation.
Send the cancelation email to cancel the account
Alternatively, if this does not work, you can send an email to our customer service at: support@statista.com
