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Collaboration Software - United States

United States
  • In 2025, the projected revenue in the Collaboration Software market is expected to reach US$7.89bn.
  • Looking ahead, this market is anticipated to display a compound annual growth rate (CAGR 2025-2029) of 0.60%, leading to a market volume of US$8.08bn by 2029.
  • When compared globally, United States is expected to generate the highest revenue in this market, with US$7.89bn in 2025.
  • The United States is experiencing a surge in demand for collaboration software, as businesses adapt to remote work and seek ways to enhance team communication and productivity.

Definition:

The Collaboration Software market covers software applications that are used to facilitate communication and collaboration among teams and individuals within an organization through various channels, such as email, instant messaging, video conferencing, and file sharing.

Products in the Collaboration Software market can be obtained in two ways: as on-premises software that is sold via a transactional license or a subscription and as cloud-based software (software as a service/ SaaS) that is most frequently sold as a subscription.

Additional Information:

The Collaboration Software market comprises revenue, revenue growth, and key player market shares as the key performance indicators. Only revenues that are generated by primary vendors at the manufacturer price level either directly or through distribution channels (excluding value-added tax) are included, and revenues generated by resellers are excluded. Revenues are generated through both online and offline sales channels and include spending by consumers (B2C), enterprises (B2B) as well as governments (B2G).

Key players in this market include Zoom, Cisco, Slack, and LogMeIn.

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In-Scope
  • Team collaboration applications, such as Slack, Jira, and Trello
  • Conferencing applications, such as Zoom, Skype, and Microsoft Teams
  • Email applications, such as Microsoft Outlook, Amazon WorkMail, and Yahoo Business Mail
  • Synchronization software, such as NinjaOne, Cato Networks Suite, and ManageEngine ADManager Plus
  • Sharing software, such as Google Drive, Dropbox, and OneDrive
Out-Of-Scope
  • Social networks, such as Yammer, Twitter, and Buffer
  • Free-of-charge software, such as Airtable, Anaplan, and BlackLine
  • Custom applications, such as Sphinx Solutions, CHI Software, and Intellectsoft
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    Revenue

    NOTES: Data was converted from local currencies using average exchange rates of the respective year.

    MOST_RECENT_UPDATE: Sep 2024

    SOURCE: Statista Market Insights

    NOTES: The chart “Comparable Estimates” shows the forecasted development of the selected market from different sources. Please see the additional information for methodology and publication date.

    MOST_RECENT_UPDATE: Jul 2024

    NOTES: Data was converted from local currencies using average exchange rates of the respective year.

    MOST_RECENT_UPDATE: Sep 2024

    SOURCE: Statista Market Insights

    Key Players

    MOST_RECENT_UPDATE: Mar 2024

    SOURCE: Statista Market Insights

    Analyst Opinion

    Collaboration Software is a rapidly growing market in the United States, offering businesses the ability to communicate and work together seamlessly.

    Customer preferences:
    As businesses continue to embrace remote work and employees are scattered across different locations, Collaboration Software has become an essential tool for teams to stay connected. The demand for Collaboration Software has been driven by the need for real-time collaboration, file-sharing, video conferencing, and project management tools. The software has become a critical component of business operations, allowing teams to work together effectively, regardless of their location.

    Trends in the market:
    The Collaboration Software market in the United States is highly competitive, with several players offering similar products. The market is dominated by cloud-based software solutions that offer flexibility, scalability, and cost-effectiveness. The trend towards cloud-based solutions is driven by the need for businesses to reduce costs and improve efficiency. Another trend in the market is the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies, which are being used to automate routine tasks, improve decision-making, and enhance the user experience.

    Local special circumstances:
    The United States is home to several large technology companies that dominate the Collaboration Software market. These companies have a strong presence in the market and offer a wide range of solutions to meet the needs of different businesses. The market is also highly regulated, with several laws and regulations governing the use of Collaboration Software. This has led to increased scrutiny of the industry and a focus on data privacy and security.

    Underlying macroeconomic factors:
    The Collaboration Software market in the United States is driven by several macroeconomic factors, including the growth of the technology industry, the rise of remote work, and the need for businesses to improve efficiency and reduce costs. The COVID-19 pandemic has also accelerated the adoption of Collaboration Software, as businesses were forced to adapt to remote work and find new ways to collaborate. The market is expected to continue to grow in the coming years, driven by the increasing demand for real-time collaboration and the integration of AI and ML technologies.

    Global Comparison

    NOTES: Data was converted from local currencies using average exchange rates of the respective year.

    MOST_RECENT_UPDATE: Sep 2024

    SOURCES: Statista Market Insights, Financial Statements of Key Players, National statistical offices

    Methodology

    Data coverage:

    The data encompasses B2B, B2G, and B2C enterprises. Figures are based on the allocation to the country where the money was spent at manufacturer price level (excluding VAT).

    Modeling approach / Market size:

    The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations such as GDP, level of digitization, GDP sector composition, and observed level of software piracy.

    Forecasts:

    We use a variety of forecasting techniques, for instance, advanced statistical methods, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

    Additional notes:

    The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

    Technology

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    Key Market Indicators

    NOTES: Based on data from IMF, World Bank, UN and Eurostat

    MOST_RECENT_UPDATE: Jan 2025

    SOURCE: Statista Market Insights

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    These activities are planned and put into stages in a logical order, a process known as the software development life cycle (SDLC) or software development. The SDLC often includes six stages: requirement analysis, design, development, testing, implementation, documentation, and evolution. Programming languages such as JavaScript and C++ are used to create software, with JavaScript being the most popular programming language in 2023 and used by roughly 65 percent of software developers.

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