Business Process as a Service - Poland

Revenue in the Business Process as a Service market is projected to reach US$109.50m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 12.10%, resulting in a market volume of US$193.80m by 2029.
The average spend per employee in the Business Process as a Service market is projected to reach US$5.86 in 2024.
In global comparison, most revenue will be generated United States (US$27.06bn in 2024).

Definition:

Business Process as a Service (BPaaS) refers to the type of public cloud service that provides a comprehensive suite of cloud-based solutions designed to streamline and optimize various business processes. BPaaS providers offer a range of services, such as finance and accounting, human resources, customer service, and supply chain management, all delivered through the cloud. The BPaaS market includes the companies that provide these types of public cloud resources and services to individuals, businesses, and organizations. A typical example of this type of service is Accenture BpaaS.

Additional Information:

The Business Process as a Service (BPaaS) market comprises revenue, revenue change, average spend per employee, and key player market shares as key performance indicators. Only revenues that are generated by primary vendors at the manufacturer price level either directly or through distribution channels (excluding value-added tax) are included, and revenues generated by resellers are excluded. Revenues are generated through both online and offline sales channels and include spending by consumers (B2C), enterprises (B2B) as well as governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed.

Key players in the BPaaS market include companies such as Accenture, IBM, Genpact, Deloitte, and Capgemini.

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Payroll processing services, such as ADP Workforce Now, Paychex, and Gusto
Human resources (HR) functions, such as Workday, Oracle HCM Cloud, and BambooHR
Customer relationship management (CRM) services, such as Salesforce, Microsoft Dynamics 365 CRM, and Zoho CRM
Accounting and finance services, such as Intuit QuickBooks Online, Xero, and FreshBooks
Procurement and supply chain management (SCM) solutions, such as Oracle SCM Cloud, SAP Integrated Business Planning (IBP), and Kinaxis RapidResponse

Enterprise software, such as SAP ERP, Oracle Database, and Microsoft SharePoint
Productivity software, such as Microsoft 365, Google Workspace, and Adobe Creative Suite
Private cloud services, such as VMware vCloud Suite, Microsoft Azure Stack HCI, and IBM Cloud Private
Physical data centers, such as those operated by Equinix, Digital Realty, or local providers

The Business Process as a Service Market in the Public Cloud Market in Poland is experiencing subdued growth, influenced by factors such as slow adoption of digital technologies and limited awareness among consumers. Convenience offered by online services is also impacting the growth rate.

Customer preferences: The Business Process as a Service Market within the Public Cloud Market in Poland is witnessing a growing demand for virtual collaboration tools and remote communication platforms. This can be attributed to the changing work dynamics and the increasing need for remote work arrangements. Additionally, with the rise of the gig economy, there is a growing preference for flexible and on-demand services, leading to the adoption of cloud-based solutions for business processes. This shift is also driven by the need for cost-effective and scalable solutions, as well as the increasing focus on productivity and efficiency.

Trends in the market: In Poland, there is a shift towards using Business Process as a Service (BPaaS) solutions within the Public Cloud market. This trend is driven by the need for cost-effective and efficient business processes, as well as the growing adoption of cloud technology. Companies are increasingly outsourcing their business processes to BPaaS providers, allowing them to focus on their core competencies. This trend is expected to continue, with BPaaS market revenue projected to grow at a CAGR of 25% in the next five years. This trend has significant implications for industry stakeholders, as it allows for increased scalability, flexibility, and cost savings. Additionally, it provides opportunities for BPaaS providers to expand their offerings and for businesses to streamline their operations. However, there may also be challenges in terms of data security and compliance, which stakeholders must address to fully realize the potential of this trend.

Local special circumstances: In Poland, the Business Process as a Service Market within the Public Cloud Market is influenced by the country's strong IT infrastructure and highly skilled workforce. The government's support for digital transformation and adoption of cloud services has also contributed to the market's growth. Additionally, the country's strategic location and cultural similarities with other European countries make it an attractive market for international companies. However, the strict data privacy regulations imposed by the EU may pose challenges for businesses operating in this market.

Underlying macroeconomic factors: The Business Process as a Service Market within the Public Cloud Market in Poland is strongly influenced by macroeconomic factors such as the country's economic stability, government policies, and investments in digital transformation. Poland's robust economy and favorable business environment have attracted several global cloud service providers, leading to the growth of the public cloud market. Additionally, the government's initiatives to promote digitalization and modernization of public services have further accelerated the demand for Business Process as a Service solutions in the country. Moreover, the increasing adoption of cloud-based solutions by enterprises to reduce operational costs and improve efficiency is also contributing to the market's growth in Poland.

Data coverage:

The data encompasses B2B and B2C enterprises. Figures are based on the money spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations, such as GDP and level of telecommunications infrastructure.

Forecasts:

We use a variety of forecasting techniques, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Together with platform as a service (PaaS) and infrastructure as a service (IaaS), software as a service (SaaS) is one of the three primary tiers of cloud computing. It allows businesses to redirect resources away from IT hardware, software, and personnel expenses, and towards other business needs. Currently, the most prominent companies in the SaaS market are Microsoft, Salesforce, Oracle, SAP, and Google.