Business Process as a Service - ASEAN

  • ASEAN
  • Revenue in the Business Process as a Service market is projected to reach US$2.28bn in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 13.42%, resulting in a market volume of US$4.28bn by 2029.
  • The average spend per employee in the Business Process as a Service market is projected to reach US$6.57 in 2024.
  • In global comparison, most revenue will be generated in the United States (US$27,060.00m in 2024).

Key regions: United States, United Kingdom, Canada, Australia, Japan

 
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Analyst Opinion

The Business Process as a Service market in the Public Cloud Market in ASEAN is experiencing mild growth, influenced by factors such as the increasing adoption of cloud technology, growing awareness of its benefits, and the convenience it offers.

Customer preferences:
As the Public Cloud Market continues to grow in the ASEAN region, there has been a noticeable increase in demand for Business Process as a Service (BPaaS) solutions. This can be attributed to the rising trend of businesses outsourcing their non-core functions to specialized service providers. As a result, there has been a shift towards cloud-based solutions in order to streamline processes and reduce costs. This is also driven by the cultural preference for convenience and efficiency, as well as the increasing adoption of technology in the workplace.

Trends in the market:
In ASEAN, the Business Process as a Service Market within the Public Cloud Market is experiencing a shift towards more advanced automation and artificial intelligence solutions. This trend is driven by the increasing demand for cost-effective and efficient business processes. Additionally, there is a growing focus on data security and privacy, leading to the adoption of cloud-based solutions for better control and management. These trends have significant implications for industry stakeholders, such as increased competition, the need for upskilling and reskilling of employees, and the potential for disruption in traditional business models. As a result, companies must stay abreast of these developments and embrace digital transformation to remain competitive in the market.

Local special circumstances:
In Indonesia, the Business Process as a Service Market within the Public Cloud Market is experiencing rapid growth due to the country's large population and increasing adoption of digital technologies. The government's push for digital transformation and efforts to improve internet infrastructure have also contributed to the market's expansion. Additionally, there is a strong demand for cost-effective and scalable business solutions among small and medium-sized enterprises in the country. This, coupled with the unique local regulatory landscape, has created a favorable environment for the growth of the Business Process as a Service Market within the Public Cloud Market in Indonesia.

Underlying macroeconomic factors:
The growth of the Business Process as a Service Market within the Public Cloud Market is heavily influenced by macroeconomic factors such as global economic trends, national economic health, and fiscal policies. Countries with stable and growing economies, as well as favorable regulatory environments, are experiencing faster market growth compared to regions with economic instability and regulatory challenges. Additionally, the increasing demand for cost-effective and efficient business processes is driving the adoption of Business Process as a Service solutions in the public cloud market. This is particularly evident in developing countries with limited resources and a growing need for digital transformation in their business operations.

Methodology

Data coverage:

The data encompasses B2B and B2C enterprises. Figures are based on the money spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations, such as GDP and level of telecommunications infrastructure.

Forecasts:

We use a variety of forecasting techniques, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

Overview

  • Revenue
  • Analyst Opinion
  • Global Comparison
  • Methodology
  • Key Market Indicators
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