Business Process as a Service - Africa

  • Africa
  • Revenue in the Business Process as a Service market in Africa is projected to reach US$1.21bn in 2024.
  • Revenue in this market is expected to demonstrate an annual growth rate (CAGR 2024-2029) of 14.10%, leading to a market volume of US$2.34bn by 2029.
  • The average spend per employee in the Business Process as a Service market in Africa is anticipated to reach US$2.35 in 2024.
  • In a global context, the majority of revenue will be generated the United States, with figures amounting to US$27,060.00m in 2024.
  • The Business Process as a Service in the Public Cloud market is rapidly evolving in South Africa, driven by increased demand for digital transformation among local enterprises.

Key regions: United States, United Kingdom, Canada, Australia, Japan

 
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Analyst Opinion

The Public Cloud Market in Africa is seeing moderate growth, influenced by factors like the adoption of Business Process as a Service and increasing awareness of digital solutions. Subdued growth is impacted by challenges such as limited infrastructure and data privacy concerns.

Customer preferences:
Consumers in Africa are increasingly turning to cloud-based solutions for their business process needs, as it offers greater flexibility and cost-effectiveness. This trend is propelled by the region's growing entrepreneurial spirit and the need for efficient and scalable processes. Additionally, the rise of mobile technology and the proliferation of internet access have enabled businesses to adopt cloud-based services, making it easier to manage operations remotely. This shift towards digital solutions is also driven by the need for more streamlined and agile processes to keep up with the fast-paced business landscape in Africa.

Trends in the market:
In Africa, the Business Process as a Service Market within the Public Cloud Market is experiencing a surge in demand for cloud-based solutions, as businesses look for cost-effective and scalable ways to streamline their processes. This trend is expected to continue, with more businesses adopting cloud-based services for better efficiency and flexibility. Additionally, there is a growing trend of using artificial intelligence and automation in business processes, which can further enhance the capabilities of Business Process as a Service solutions. These trends have significant implications for industry stakeholders, as they need to stay updated with the latest technologies and adapt to changing market demands to remain competitive. Failure to do so could result in losing market share to more agile and innovative competitors.

Local special circumstances:
In Africa, the Business Process as a Service Market within the Public Cloud Market is influenced by factors such as a rapidly growing tech-savvy population, infrastructure challenges, and varying levels of government support. For example, in South Africa, the market is driven by a strong entrepreneurial culture and the government's focus on digital transformation. In Nigeria, the market is fueled by the large population and increasing internet penetration, while in Kenya, the market is driven by the rise of mobile money and the push towards a digital economy. These local factors play a crucial role in shaping the dynamics of the Business Process as a Service Market within the Public Cloud Market in Africa.

Underlying macroeconomic factors:
The Business Process as a Service Market within the Public Cloud Market in Africa is heavily impacted by macroeconomic factors such as economic growth, government policies, and technological advancements. Countries with strong economic growth and supportive regulatory environments are seeing a higher adoption of Public Cloud services, including Business Process as a Service. Additionally, investments in digital infrastructure and increasing demand for cost-effective solutions are contributing to the growth of this market in the region. However, slower economic growth and limited digital infrastructure in some countries may hinder the market's potential. Moreover, the ongoing digital transformation and the increasing need for efficient business processes are driving the demand for Business Process as a Service in Africa.

Methodology

Data coverage:

The data encompasses B2B and B2C enterprises. Figures are based on the money spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations, such as GDP and level of telecommunications infrastructure.

Forecasts:

We use a variety of forecasting techniques, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

Overview

  • Revenue
  • Analyst Opinion
  • Global Comparison
  • Methodology
  • Key Market Indicators
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