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IT Services - Morocco

Morocco
  • Revenue in the IT Services market is projected to reach US$913.50m in 2024.
  • IT Outsourcing dominates the market with a projected market volume of US$353.70m in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 6.61%, resulting in a market volume of US$1.26bn by 2029.
  • The average Spend per Employee in the IT Services market is projected to reach US$70.93 in 2024.
  • In global comparison, most revenue will be generated United States (US$522.00bn in 2024).

Definition:
The IT Services market encompasses a wide range of services used by organizations to create, manage, and deliver information, and it includes services that provide assistance with various other business functions. The primary goal of IT services is to ensure that information technology infrastructure, applications, and systems are effectively implemented, operated, and optimized to support an organization's business objectives and requirements. The specific range of services offered may vary depending on the service provider and the client's requirements.

Structure:

IT Services contains four distinct markets that are based on different services:

  • IT Consulting & Implementation covers advisory services that help businesses evaluate their technology strategies and align them with their business strategies or internal processes.
  • Business Process Outsourcing (BPO) refers to the transfer of entire business processes or individual activities from a company to a third party and is often IT based. BPO covers a wide variety of business processes, usually either in the back office (e.g., human resources) or in the front office (e.g., customer service in call centers).
  • IT Outsourcing refers to the external contracting of all IT-related services instead of relying on company-owned resources. In an IT context, these activities include IT administration, IT application, and web hosting services.
  • The Other IT Services market covers revenues for areas that are not specifically mentioned in the other markets, such as system integration, software installation and support, and IT education and training.

Additional Information:

The IT Services market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Cognizant, Hewlett Packard Enterprise, and TCS.

For more information on the data displayed, use the info button right next to the boxes.

In-Scope

  • IT consulting & implementation, such as Accenture, Hitachi, and Hewlett Packard Enterprise
  • Business process outsourcing, such as IBM, Infosys, and NTT Data
  • IT outsourcing, such as Capgemini, Cognizant, and Fujitsu
  • System integration services, such as Deloitte, CGI, and Tata Consultancy Services
  • IT training & education, such as Skillsoft, LinkedIn Learning, and NIIT

Out-Of-Scope

  • Infrastructure as a service, such as Microsoft Azure, Alibaba Cloud, and DigitalOcean
  • Platform as a service, such as Microsoft Azura, Google Cloud, and Engine Yard
  • Software as a service, such as Oracle Cloud Applications, Google Workspace, and Workday
  • Support or maintenance of company-owned software products
IT Services: market data & analysis - Cover

Market Insights report

IT Services: market data & analysis

Study Details

    Revenue

    Notes: Data was converted from local currencies using average exchange rates of the respective year.

    Most recent update: Apr 2024

    Source: Statista Market Insights

    Notes: The chart “Comparable Estimates” shows the forecasted development of the selected market from different sources. Please see the additional information for methodology and publication date.

    Most recent update: Apr 2024

    Notes: Data was converted from local currencies using average exchange rates of the respective year.

    Most recent update: Apr 2024

    Source: Statista Market Insights

    Key Players

    Most recent update: Mar 2024

    Source: Statista Market Insights

    Most recent update: Mar 2024

    Source: Statista Company Insights

    Analyst Opinion

    The IT Services market in Morocco has been experiencing steady growth over the past few years.

    Customer preferences:
    Moroccan businesses have shown a growing interest in outsourcing their IT services to third-party providers. This is mainly due to the increasing complexity of IT systems, which require specialized knowledge and expertise. Additionally, businesses are looking for ways to reduce costs and improve efficiency, and outsourcing IT services is seen as an effective way to achieve these goals.

    Trends in the market:
    One of the key trends in the IT Services market in Morocco is the growing demand for cloud-based solutions. Cloud computing has become increasingly popular among Moroccan businesses, as it offers a range of benefits such as scalability, flexibility, and cost-effectiveness. Another trend is the increasing adoption of artificial intelligence (AI) and machine learning (ML) technologies. These technologies are being used to develop innovative solutions that can help businesses automate processes, improve decision-making, and enhance customer experiences.

    Local special circumstances:
    One of the unique aspects of the IT Services market in Morocco is the country's location. Morocco is strategically located at the crossroads of Europe, Africa, and the Middle East, making it an ideal location for businesses looking to expand their operations in these regions. Additionally, Morocco has a large pool of young, talented IT professionals, which is driving innovation and growth in the sector.

    Underlying macroeconomic factors:
    Morocco's economy has been growing steadily over the past few years, driven by a range of factors including government initiatives to attract foreign investment, a growing middle class, and a favorable business environment. These factors are contributing to the growth of the IT Services market in the country, as businesses look to take advantage of the opportunities presented by a growing economy and a favorable business environment.

    Global Comparison

    Notes: Data was converted from local currencies using average exchange rates of the respective year.

    Most recent update: Apr 2024

    Sources: Statista Market Insights, Financial Statements of Key Players, National statistical offices

    Methodology

    Data coverage:

    The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

    Modeling approach / Market size:

    Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

    Additional notes:

    The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

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    IT Services: market data & analysis - BackgroundIT Services: market data & analysis - Cover

    Key Market Indicators

    Notes: Based on data from IMF, World Bank, UN and Eurostat

    Most recent update: Sep 2024

    Source: Statista Market Insights

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