IT Services - Morocco

Morocco

The IT Services market in Morocco is expected to achieve a revenue of US$913.50m in 2024.
Among the various segments within the market, IT Outsourcing is projected to dominate with a market volume of US$353.70m in the same year.
This indicates a significant demand for outsourcing services in the country's IT industry.
Furthermore, the revenue in the IT Services market is anticipated to exhibit a compound annual growth rate (CAGR) of 6.61% between 2024 and 2029.
This steady growth is expected to result in a market volume of US$1,258.00m by 2029.
This highlights the potential for further expansion and development within the IT Services market sector in Morocco over the coming years.
In terms of average spending, the IT Services market is projected to reach US$70.93 per employee in 2024.
This metric serves as a gauge for the level of investment and expenditure in the industry, reflecting the value placed on IT Services market in Morocco.
When considering global comparisons, it is worth noting that United States is expected to generate the highest revenue in the IT Services market, with a projected amount of US$522.00bn in 2024.
This demonstrates the significant size and influence of the US market in the global IT Services market industry.
Overall, the IT Services market in Morocco is poised for growth and offers lucrative opportunities for businesses operating in this sector.
The projected revenue, market dominance of IT Outsourcing, and average spend per employee all indicate a positive trajectory for the IT Services market industry in the country.
Morocco's IT Services market is experiencing a surge in demand, driven by the country's growing digital economy and investment in infrastructure.

Key regions: United States, China, India, Japan, Germany

Definition:
The IT Services market encompasses a wide range of services used by organizations to create, manage, and deliver information, and it includes services that provide assistance with various other business functions. The primary goal of IT services is to ensure that information technology infrastructure, applications, and systems are effectively implemented, operated, and optimized to support an organization's business objectives and requirements. The specific range of services offered may vary depending on the service provider and the client's requirements.

Structure:

IT Services contains four distinct markets that are based on different services:

IT Consulting & Implementation covers advisory services that help businesses evaluate their technology strategies and align them with their business strategies or internal processes.
Business Process Outsourcing (BPO) refers to the transfer of entire business processes or individual activities from a company to a third party and is often IT based. BPO covers a wide variety of business processes, usually either in the back office (e.g., human resources) or in the front office (e.g., customer service in call centers).
IT Outsourcing refers to the external contracting of all IT-related services instead of relying on company-owned resources. In an IT context, these activities include IT administration, IT application, and web hosting services.
The Other IT Services market covers revenues for areas that are not specifically mentioned in the other markets, such as system integration, software installation and support, and IT education and training.

Additional Information:

The IT Services market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Cognizant, Hewlett Packard Enterprise, and TCS.

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Analyst Opinion

The IT Services market in Morocco has been experiencing steady growth over the past few years.

Customer preferences: Moroccan businesses have shown a growing interest in outsourcing their IT services to third-party providers. This is mainly due to the increasing complexity of IT systems, which require specialized knowledge and expertise. Additionally, businesses are looking for ways to reduce costs and improve efficiency, and outsourcing IT services is seen as an effective way to achieve these goals.

Trends in the market: One of the key trends in the IT Services market in Morocco is the growing demand for cloud-based solutions. Cloud computing has become increasingly popular among Moroccan businesses, as it offers a range of benefits such as scalability, flexibility, and cost-effectiveness. Another trend is the increasing adoption of artificial intelligence (AI) and machine learning (ML) technologies. These technologies are being used to develop innovative solutions that can help businesses automate processes, improve decision-making, and enhance customer experiences.

Local special circumstances: One of the unique aspects of the IT Services market in Morocco is the country's location. Morocco is strategically located at the crossroads of Europe, Africa, and the Middle East, making it an ideal location for businesses looking to expand their operations in these regions. Additionally, Morocco has a large pool of young, talented IT professionals, which is driving innovation and growth in the sector.

Underlying macroeconomic factors: Morocco's economy has been growing steadily over the past few years, driven by a range of factors including government initiatives to attract foreign investment, a growing middle class, and a favorable business environment. These factors are contributing to the growth of the IT Services market in the country, as businesses look to take advantage of the opportunities presented by a growing economy and a favorable business environment.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.