Administration Outsourcing - Sri Lanka

  • Sri Lanka
  • The Administration Outsourcing market in Sri Lanka is expected to witness a significant growth in revenue, reaching an estimated value of US$44.44m in 2025.
  • This projection indicates a promising future for the industry.
  • Furthermore, it is anticipated that the market will maintain a steady annual growth rate of -2.89% from 2025 to 2029, resulting in a market volume of US$39.52m by the end of this period.
  • Additionally, the average Spend per Employee in the Administration Outsourcing market is forecasted to reach US$5.03 in 2025.
  • This metric highlights the financial investment made per employee in this sector, indicating the value and significance of this market segment.
  • In terms of global comparison, it is noteworthy that United States is expected to generate the highest revenue in the Administration Outsourcing market, reaching a staggering US$28,470.00m in 2025.
  • This indicates the dominant position of the United States in this industry, further emphasizing its importance on a global scale.
  • Sri Lanka is emerging as a prominent destination for administration outsourcing in the IT services market due to its skilled workforce and cost-effective solutions.

Key regions: Netherlands, Japan, China, United Kingdom, India

 
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Analyst Opinion

The Administration Outsourcing market in Sri Lanka has been experiencing steady growth in recent years.

Customer preferences:
Sri Lanka has become an attractive destination for outsourcing due to its cost-effective labor force and a pool of skilled professionals. Many businesses prefer to outsource their administrative tasks to Sri Lanka due to the availability of a large number of English-speaking professionals who are well-versed in various administrative tasks. The country's time zone also makes it an ideal location for companies to outsource their non-core business functions.

Trends in the market:
The Administration Outsourcing market in Sri Lanka has been growing due to the increasing demand for outsourcing services from various industries. The market is expected to continue growing as more businesses seek to reduce their overhead costs by outsourcing their administrative functions. The growth of the market has also been driven by the increasing adoption of technology in the administrative outsourcing industry. Sri Lanka is quickly becoming a hub for digital services, and this trend is expected to continue in the coming years.

Local special circumstances:
Sri Lanka is an island nation located in South Asia with a population of over 21 million people. The country has a well-established outsourcing industry that has been growing steadily over the years. The country's government has been supportive of the outsourcing industry, and this has helped to create a conducive environment for businesses looking to outsource their administrative tasks. The country also has a good telecommunications infrastructure, making it easy for businesses to communicate with their outsourced teams.

Underlying macroeconomic factors:
Sri Lanka's economy has been growing steadily over the years, and this has contributed to the growth of the outsourcing industry. The country has a large pool of skilled professionals who are well-versed in various administrative tasks. The government has also been investing heavily in education, and this has helped to create a highly skilled workforce. The country's strategic location has also made it an attractive destination for businesses looking to outsource their administrative functions. The cost of living in Sri Lanka is also relatively low compared to other outsourcing destinations, making it an attractive location for businesses looking to reduce their overhead costs.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Overview

  • Revenue
  • Analyst Opinion
  • Global Comparison
  • Methodology
  • Key Market Indicators
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