Administration Outsourcing - EMEA

Revenue in the Administration Outsourcing market is projected to reach US$26.84bn in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 4.33%, resulting in a market volume of US$33.19bn by 2029.
The average Spend per Employee in the Administration Outsourcing market is projected to reach US$25.63 in 2024.
In global comparison, most revenue will be generated United States (US$27.29bn in 2024).

Definition :
Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support. This market contains all services related to the provision of physical IT equipment, whereas the support of company-owned software is not included.

Administration outsourcing allows organizations to optimize their administrative processes, improve efficiency, and focus on core competencies.

Additional Information:

The Administration Outsourcing market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include Hewlett Packard Enterprise, IBM, Accenture, Capgemini, and CGI.

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Hardware supply, such as Cisco Systems, Hewlett Packard Enterprise (HPE), and Dell Technologies
Hardware configuration, such as CDW (CDW Corporation), World Wide Technology (WWT), and ProSys Information Systems
Hardware maintenance, such as IBM Technology Support Services, Innovative Computer Systems, and Maintech
Security and support, such as Rapid7, Check Point Software Technologies, and Trend Micro

Application outsourcing, such as ScienceSoft, Arcanys, and SumatoSoft
Web hosting, such as GoDaddy, Bluehost, and Amazon Web Services
Customer relationship management, such as Salesforce, SAP Customer Experience(C/4HANA), and Microsoft Dynamics 365
Support of core business functions

The Administration Outsourcing market in EMEA is experiencing significant growth due to various factors such as customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. Customer preferences in the EMEA region are driving the growth of the Administration Outsourcing market.

Companies are increasingly looking to outsource administrative tasks to specialized service providers in order to streamline their operations and reduce costs. By outsourcing administrative functions such as payroll processing, data entry, and customer support, companies can focus on their core competencies and improve overall efficiency. Additionally, outsourcing allows companies to access specialized expertise and technology that may not be available in-house.

Trends in the market are also contributing to the growth of Administration Outsourcing in EMEA. One major trend is the increasing adoption of cloud-based solutions. Cloud-based administration outsourcing platforms offer scalability, flexibility, and cost savings.

Companies can easily access and manage their administrative functions remotely, which is especially beneficial in a region as geographically diverse as EMEA. Furthermore, the rise of digitalization and automation is driving the demand for outsourcing services. Companies are leveraging technologies such as artificial intelligence and robotic process automation to streamline administrative processes and improve productivity.

Local special circumstances in EMEA are also playing a role in the growth of the Administration Outsourcing market. The region consists of diverse countries with different regulatory frameworks and business environments. Outsourcing administrative tasks allows companies to navigate these complexities more effectively.

For example, companies can outsource payroll processing to service providers who are well-versed in local tax regulations and labor laws. Additionally, outsourcing administrative functions can help companies overcome language barriers and cultural differences when operating in multiple countries within the region. Underlying macroeconomic factors are also driving the growth of Administration Outsourcing in EMEA.

The region is experiencing economic growth, which is leading to increased business activities and the need for administrative support. Additionally, globalization and international trade are creating opportunities for companies to expand their operations across borders. As companies expand into new markets, the demand for outsourcing administrative tasks such as compliance and regulatory reporting increases.

In conclusion, the Administration Outsourcing market in EMEA is growing due to customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. Companies are increasingly outsourcing administrative tasks to improve efficiency, access specialized expertise, and reduce costs. The adoption of cloud-based solutions, digitalization, and automation are driving the demand for outsourcing services.

Additionally, the diverse regulatory frameworks and business environments in EMEA create opportunities for outsourcing administrative functions. The economic growth in the region and the expansion of companies into new markets further contribute to the growth of the Administration Outsourcing market in EMEA.

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.