Administration Outsourcing - Armenia

Revenue in the Administration Outsourcing market is projected to reach US$6.67m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 6.71%, resulting in a market volume of US$9.23m by 2029.
The average Spend per Employee in the Administration Outsourcing market is projected to reach US$4.82 in 2024.
In global comparison, most revenue will be generated United States (US$27.29bn in 2024).

Definition :
Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support. This market contains all services related to the provision of physical IT equipment, whereas the support of company-owned software is not included.

Administration outsourcing allows organizations to optimize their administrative processes, improve efficiency, and focus on core competencies.

Additional Information:

The Administration Outsourcing market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include Hewlett Packard Enterprise, IBM, Accenture, Capgemini, and CGI.

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Hardware supply, such as Cisco Systems, Hewlett Packard Enterprise (HPE), and Dell Technologies
Hardware configuration, such as CDW (CDW Corporation), World Wide Technology (WWT), and ProSys Information Systems
Hardware maintenance, such as IBM Technology Support Services, Innovative Computer Systems, and Maintech
Security and support, such as Rapid7, Check Point Software Technologies, and Trend Micro

Application outsourcing, such as ScienceSoft, Arcanys, and SumatoSoft
Web hosting, such as GoDaddy, Bluehost, and Amazon Web Services
Customer relationship management, such as Salesforce, SAP Customer Experience(C/4HANA), and Microsoft Dynamics 365
Support of core business functions

Armenia, a landlocked country in the South Caucasus region of Eurasia, has been experiencing significant growth in its Administration Outsourcing market in recent years.

Customer preferences: Armenian businesses have increasingly been outsourcing their administrative tasks to third-party service providers in order to focus on their core competencies and improve efficiency. Many companies have found that outsourcing administrative tasks such as payroll, accounting, and human resources management has allowed them to reduce costs and improve their overall performance. Additionally, outsourcing administrative tasks to a third-party provider allows companies to benefit from the expertise and experience of professionals in those areas.

Trends in the market: The Administration Outsourcing market in Armenia has been growing steadily over the past few years. One trend that has emerged is the increasing popularity of outsourcing services that are related to technology. For example, companies are increasingly outsourcing their IT support, software development, and data entry tasks to third-party service providers. This trend is likely to continue as technology continues to play an increasingly important role in the business world.Another trend that has emerged in the Administration Outsourcing market in Armenia is the growing importance of data security. As more companies outsource their administrative tasks, they are becoming increasingly concerned about the security of their data. This has led to a growing demand for service providers who can offer secure data storage and management solutions.

Local special circumstances: Armenia has a highly educated workforce, which has made it an attractive location for outsourcing administrative tasks. Additionally, the country has a relatively low cost of living compared to other countries in the region, which has made it an attractive location for outsourcing services. The Armenian government has also been supportive of the outsourcing industry, which has helped to promote its growth.

Underlying macroeconomic factors: Armenia has experienced steady economic growth in recent years, which has helped to drive the growth of the Administration Outsourcing market. Additionally, the country has a relatively stable political environment, which has helped to attract foreign investment. The Armenian government has also implemented a number of economic reforms aimed at promoting business growth and development, which has helped to create a favorable environment for outsourcing services.

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.