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Quick Commerce - Ghana

Ghana
  • Revenue in the Quick Commerce market market is projected to reach US$18.47m in 2025.
  • Revenue is expected to show an annual growth rate (CAGR 2025-2029) of 7.18%, resulting in a projected market volume of US$24.37m by 2029.
  • In the Quick Commerce market, the number of users is expected to amount to 2.4m users by 2029.
  • User penetration will be 5.1% in 2025 and is expected to hit 6.2% by 2029.
  • The average revenue per user (ARPU) is expected to amount to US$10.30.
  • In global comparison, most revenue will be generated China (US$92.68bn in 2025).
  • With a projected rate of 23.9%, the user penetration in the Quick Commerce market is highest China.

Definition:

The Quick Commerce market focuses on online grocery delivery services that provide customers with last-mile delivery (Instacart), or operate ghost stores where product selection is limited but delivery time is faster (e.g. Gorillas, Getir and Glovo). In this case, the platform handles the delivery process. This also includes grocery delivery platforms where delivery is advertised under 3 hours, although, most players advertise to deliver in under 30 minutes.

Additional Information

Revenue figures refer to Gross Merchandise Value (GMV). User and revenue figures represent B2C services.
In-Scope
  • Online grocery orders where the advertised delivery time is under 3 hours such as Instacart
  • Companies typically operate their own small stores (dark/cloud stores) such as Walmart's Pickup & Delivery Centers
  • Online orders where a personal shopper picks and delivers grocery items such as Shipt
Out-Of-Scope
  • Local supermarkets such as Kroger or Safeway that do not offer quick delivery services for groceries within a short timeframe
  • Meal kit services such as Blue Apron and HelloFresh, providing meal kits with fresh ingredients and chef-designed recipes for cooking at home
  • Ready-to-eat meal delivery services such as Freshly and Daily Harvest, delivering fully cooked meals without the need for cooking
Grocery Delivery: market data & analysis - Cover

Market Insights report

Grocery Delivery: market data & analysis
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    Revenue

    NOTES: Data reflects market impacts of the Russia-Ukraine war.

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    NOTES: Data reflects market impacts of the Russia-Ukraine war.

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    Analyst Opinion

    Quick Commerce, also known as Q-Commerce, is a rapidly growing market segment in Ghana, driven by the increasing adoption of smartphones and the convenience of online shopping. With the rise of e-commerce platforms and the proliferation of mobile payment systems, Q-Commerce has become a popular choice for consumers looking for fast and efficient delivery of goods and services.

    Customer preferences:
    Ghanaian consumers are increasingly turning to Q-Commerce platforms for their convenience and speed. The ability to order goods and services online and have them delivered quickly is a major draw for many consumers, particularly those in urban areas. The rise of mobile payment systems has also made it easier for consumers to make purchases online, further driving the growth of Q-Commerce in Ghana.

    Trends in the market:
    One of the key trends in the Q-Commerce market in Ghana is the increasing competition among providers. As more companies enter the market, consumers are benefiting from greater choice and more competitive pricing. Another trend is the growing popularity of same-day delivery, which is becoming increasingly common in urban areas. Finally, there is a trend towards greater specialization, with some providers focusing on specific product categories such as food or pharmaceuticals.

    Local special circumstances:
    One of the unique challenges facing the Q-Commerce market in Ghana is the country's relatively underdeveloped logistics infrastructure. Poor road networks and limited access to air transportation can make it difficult for providers to deliver goods quickly and efficiently, particularly in rural areas. Additionally, the high cost of data and limited internet access in some areas can make it challenging for consumers to access Q-Commerce platforms.

    Underlying macroeconomic factors:
    The growth of Q-Commerce in Ghana is being driven by a number of macroeconomic factors, including the increasing adoption of smartphones and mobile payment systems, rising urbanization, and a growing middle class. Additionally, the COVID-19 pandemic has accelerated the shift towards online shopping and home delivery, further boosting the growth of Q-Commerce in Ghana. However, the market is not without its challenges, including the need for better logistics infrastructure and improved access to affordable data and internet services.

    Users

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    Global Comparison

    MOST_RECENT_UPDATE: Jul 2024

    SOURCE: Statista Market Insights

    Methodology

    Data coverage:

    The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

    Modeling approach / Market size:

    Market sizes are determined through a bottom-up approach, building on predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

    Additional notes:

    The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

    Ecommerce

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    Grocery Delivery: market data & analysis - BackgroundGrocery Delivery: market data & analysis - Cover

    Key Market Indicators

    NOTES: Based on data from IMF, World Bank, UN and Eurostat

    MOST_RECENT_UPDATE: Jan 2025

    SOURCE: Statista Market Insights

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