eServices - Nepal

Nepal

The eServices market in Nepal is expected to generate a revenue of NPR US$270.80m by 2024.
This projection indicates an annual growth rate of 17.70% (CAGR 2024-2029), resulting in a market volume of NPR US$611.60m by 2029.
In Nepal's Online Food Delivery market, a revenue growth of 30.4% is anticipated in 2025.
The Online Food Delivery market in Nepal is projected to reach a market volume of NPR US$263.90m by 2024.
When compared globally, China is expected to generate the highest revenue in the Online Food Delivery market, with US$495.50bn in 2024.
The average revenue per user (ARPU) in Nepal's Online Food Delivery market is estimated to be NPR US$76.30 in 2024.
By 2029, the number of users in Nepal's Online Food Delivery market is expected to reach 5.2m users.
The user penetration rate in Nepal's Online Food Delivery market is projected to be 11.1% in 2024.
Nepal's eServices market is experiencing a surge in demand for online payment platforms, driving the growth of digital financial services.

Market

Region

Region comparison

Currency

Analyst Opinion

The eServices market in Nepal is experiencing significant growth and development.

Customer preferences: Customers in Nepal are increasingly turning to eServices for their convenience and efficiency. With the rapid advancement of technology, people are embracing digital platforms for various services such as online shopping, food delivery, transportation, and financial transactions. This shift in customer preferences is driven by the desire for convenience, time-saving, and access to a wide range of options.

Trends in the market: One of the key trends in the eServices market in Nepal is the rise of online shopping platforms. Customers are now able to browse and purchase a wide range of products from the comfort of their homes, with the added benefit of home delivery. This trend is fueled by the increasing penetration of smartphones and internet connectivity in the country. Another trend is the growth of online food delivery services, which provide customers with the convenience of ordering food from their favorite restaurants and having it delivered to their doorstep. Additionally, there is a growing demand for ride-hailing services, as customers prefer the ease of booking a ride through a mobile app rather than hailing a traditional taxi.

Local special circumstances: Nepal is a country with a diverse geography, including mountainous regions and remote areas. This poses challenges for traditional brick-and-mortar businesses to reach customers in these areas. However, eServices have the advantage of being accessible to customers across the country, regardless of their location. This has opened up new opportunities for businesses to expand their customer base and tap into previously untapped markets. Additionally, the young population in Nepal, with their high adoption of technology, is driving the demand for eServices.

Underlying macroeconomic factors: The growth of the eServices market in Nepal can be attributed to several underlying macroeconomic factors. Firstly, the increasing internet penetration and smartphone ownership in the country have provided the infrastructure and tools necessary for the development of eServices. Secondly, the government of Nepal has been actively promoting digital initiatives and creating a favorable environment for e-commerce and digital transactions. This includes the implementation of policies and regulations that support eServices, as well as the introduction of digital payment systems. Lastly, the COVID-19 pandemic has accelerated the adoption of eServices, as people have turned to online platforms for their daily needs due to lockdowns and social distancing measures. In conclusion, the eServices market in Nepal is experiencing significant growth and development, driven by customer preferences for convenience and efficiency. Online shopping, food delivery, and ride-hailing services are some of the key trends in the market. The unique geography of Nepal and the government's support for digital initiatives have created opportunities for businesses to expand their reach. The increasing internet penetration, smartphone ownership, and the impact of the COVID-19 pandemic are underlying macroeconomic factors contributing to the growth of the eServices market in Nepal.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.