This statistic illustrates the number of customer current account bank interactions in the United Kingdom (UK) in 2012 and 2017 with a forecast for 2022, by technology used. During this period, it is estimated that the number of customer interactions using a banking app for managing their current account will increase significantly from 309 million interactions in 2012 to over 3.1 billion interactions by 2022.
On the other hand, banking interactions via web browsers are expected to decrease from 635 million interaction in 2012 to 208 million interaction by 2022.
Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)**
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Payments UK. (June 26, 2017). Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)** [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/859907/customer-current-account-channel-interactions/
Payments UK. "Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)**." Chart. June 26, 2017. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/859907/customer-current-account-channel-interactions/
Payments UK. (2017). Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)**. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/859907/customer-current-account-channel-interactions/
Payments UK. "Number of Customer Account Channel Interactions on Banking Apps in The United Kingdom (Uk) in 2012, 2017 and 2022, by Technology (in Million)**." Statista, Statista Inc., 26 Jun 2017, https://www.statista.com/statistics/859907/customer-current-account-channel-interactions/
Payments UK, Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)** Statista, https://www.statista.com/statistics/859907/customer-current-account-channel-interactions/ (last visited December 23, 2024)
Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)** [Graph], Payments UK, June 26, 2017. [Online]. Available: https://www.statista.com/statistics/859907/customer-current-account-channel-interactions/
