Online banking usage in the UK 2019-2023, by quarter
The share of bank account holders who processed banking matters via online banking (PC or laptop) decreased notably in the United Kingdom (UK) between 2019 and 2023. According to Statista's Consumer Insights, the share of bank account holders who processed banking affairs via PC or laptop dropped from 58 percent in 2019 to 43 percent in the fourth quarter of 2023. Despite the downward trend, online banking remained one of the primary methods for processing banking affairs in the UK.