Virgin Media landline: time taken to resolve customer issues in the UK 2017

Time taken to resolve Virgin Media landline customers' issues in the United Kingdom (UK) in 2017

CharacteristicShare of respondents
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Statistic: Time taken to resolve Virgin Media landline customers' issues in the United Kingdom (UK) in 2017
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Release date

April 2017

Region

United Kingdom

Survey time period

December 2016 to January 2017

Number of respondents

306 respondents

Special properties

all who complained about the landline service in the past 6 months whose issue was completely resolved

Method of interview

Online survey

Supplementary notes

The full question was phrased as follows: ''How long did it take to resolve the issue with [PROVIDER]?''

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Statistics on " Virgin Media O2 UK "

Other statistics that may interest you Virgin Media O2 UK

Overview

5

Financials

4

Segments - Business service

4

Segments - Residential service

4

Segments - combined

3

Competitors

5

Further related statistics

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