TalkTalk landline: time taken to resolve customer issues in the UK 2017

This statistic displays the time taken for TalkTalk landline customers to resolve issues with their provider in the United Kingdom (UK) in 2017. The highest share of respondents, which corresponded to 62 percent, stated that it took less than one hour to resolve their issues. On the other hand, 9 percent stated that it took five days or more.
TalkTalk Group is a company that provides pay television, telecommunications, internet access and mobile network services in the United Kingdom. When it came to resolving customer landline issues, TalkTalk was one of the fastest companies in resolving issues when compared to the average time taken to resolve landline issue by all providers.