Willingness to change primary banks increased between 2019 and 2024 among bank account holders in Spain, albeit with fluctuations. According to Statista's Consumer Insights, the share of bank account holders who were willing to change their primary bank on the next possible occasion was 32 percent in the second quarter of 2024, four percentage points higher than in early 2019.
Share of customers willing to change their primary banks in Spain from 1st half 2019 to 2nd quarter 2024
The original question was phrased by the source as follows: "How likely are you going to change your primarily used bank on the next possible occasion? (single-pick)." One selection of the following answers were possible: - Very likely - Likely - Neither likely nor unlikely - Unlikely - Very unlikely - Don't know
The displayed figures were recorded based on the above question. The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (July 28, 2024). Share of customers willing to change their primary banks in Spain from 1st half 2019 to 2nd quarter 2024 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1395978/willingness-to-change-primary-bank-in-spain/
Statista. "Share of customers willing to change their primary banks in Spain from 1st half 2019 to 2nd quarter 2024." Chart. July 28, 2024. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1395978/willingness-to-change-primary-bank-in-spain/
Statista. (2024). Share of customers willing to change their primary banks in Spain from 1st half 2019 to 2nd quarter 2024. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1395978/willingness-to-change-primary-bank-in-spain/
Statista. "Share of Customers Willing to Change Their Primary Banks in Spain from 1st Half 2019 to 2nd Quarter 2024." Statista, Statista Inc., 28 Jul 2024, https://www.statista.com/statistics/1395978/willingness-to-change-primary-bank-in-spain/
Statista, Share of customers willing to change their primary banks in Spain from 1st half 2019 to 2nd quarter 2024 Statista, https://www.statista.com/statistics/1395978/willingness-to-change-primary-bank-in-spain/ (last visited December 21, 2024)
Share of customers willing to change their primary banks in Spain from 1st half 2019 to 2nd quarter 2024 [Graph], Statista, July 28, 2024. [Online]. Available: https://www.statista.com/statistics/1395978/willingness-to-change-primary-bank-in-spain/