The share of bank account holders who processed banking matters online decreased notably in Spain between 2019 and 2024. According to Statista's Consumer Insights, the share of bank account holders who processed banking affairs via PC or laptop dropped from 66 percent in 2019 to 44 percent in the second quarter of 2024. Despite the downward trend, online banking remained one of the primary methods to process banking affairs in Spain.
Share of bank account holders processing banking matters via online banking (PC or laptop) in Spain from 1st half 2019 to 2nd quarter 2024
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible:
- In person in a branch
- Mobile (smartphone / tablet)
- Online (PC / laptop)
- Telephone banking
- Other
- Don't know
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (July 28, 2024). Share of bank account holders processing banking matters via online banking (PC or laptop) in Spain from 1st half 2019 to 2nd quarter 2024 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1395976/online-banking-penetration-in-spain/
Statista. "Share of bank account holders processing banking matters via online banking (PC or laptop) in Spain from 1st half 2019 to 2nd quarter 2024." Chart. July 28, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1395976/online-banking-penetration-in-spain/
Statista. (2024). Share of bank account holders processing banking matters via online banking (PC or laptop) in Spain from 1st half 2019 to 2nd quarter 2024. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1395976/online-banking-penetration-in-spain/
Statista. "Share of Bank Account Holders Processing Banking Matters via Online Banking (Pc or Laptop) in Spain from 1st Half 2019 to 2nd Quarter 2024." Statista, Statista Inc., 28 Jul 2024, https://www.statista.com/statistics/1395976/online-banking-penetration-in-spain/
Statista, Share of bank account holders processing banking matters via online banking (PC or laptop) in Spain from 1st half 2019 to 2nd quarter 2024 Statista, https://www.statista.com/statistics/1395976/online-banking-penetration-in-spain/ (last visited November 21, 2024)
Share of bank account holders processing banking matters via online banking (PC or laptop) in Spain from 1st half 2019 to 2nd quarter 2024 [Graph], Statista, July 28, 2024. [Online]. Available: https://www.statista.com/statistics/1395976/online-banking-penetration-in-spain/
