Brazil: main disadvantages of online shopping 2019

Published by
Stephanie Chevalier,
May 4, 2022
Over one fourth (26 percent) of people surveyed in Brazil in September 2019 stated that one of the disadvantages of shopping online was that it was hard to exchange and/or return a product bought. More than one fifth (22 percent) of respondents mentioned shipping delays. It has been estimated that Brazil is home to around 105 million digital consumers.

Main disadvantages of online shopping according to consumers in Brazil in 2019

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Sources

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Release date

January 2020

Region

Brazil

Survey time period

September 19 to 22, 2019

Number of respondents

2,000 respondents

Supplementary notes

The source does not provide information on the age of respondents.
The source does not specify the type of the survey.

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