Enterprise Software - Sri Lanka

Sri Lanka

The Enterprise Software market in Sri Lanka is estimated to generate a revenue of US$250.90m in 2025.
Among the various software categories, Customer Relationship Management Software is expected to dominate the market, projecting a market volume of US$87.55m in the same year.
With an annual growth rate of 5.18% (CAGR 2025-2029), the revenue is anticipated to reach a market volume of US$307.10m by 2029.
Furthermore, the average Spend per Employee in the Enterprise Software market is projected to be US$28.42 in 2025.
In a global context, United States is expected to generate the highest revenue, reaching US$159.40bn in 2025.
Sri Lanka's enterprise software market is experiencing a surge in demand, driven by the country's growing tech-savvy workforce and government initiatives to promote digital transformation.

Key regions: France, United Kingdom, Australia, Canada, South Korea

Definition:

The Enterprise Software market covers software applications designed to support essential business activities by large organizations such as enterprise resource planning, customer relationship management, business intelligence, and supply chain management.

Products in the Enterprise Software market can be obtained in two ways: as on-premises software that is sold via a transactional license or a subscription and as cloud-based software (software as a service/ SaaS) that is most frequently sold as a subscription.

Structure:

The Enterprise Software market contains eight markets that are based on the functionality of the software:

Business Intelligence Software refers to software applications that support organizations to analyze, visualize, and report data.
Content Management Software refers to a wide range of software applications that support organizations to manage their digital content such as documents, images, and videos.
Customer Relationship Management Software refers to software applications that support organizations to manage their interactions with customers, clients, and prospects.
eCommerce Software refers to a wide range of software applications that support organizations to manage their online sales channels.
Enterprise Performance Management Software refers to software solutions that help organizations to manage and improve their performance across various areas, such as finance, operations, and strategy.
Enterprise Resource Planning Software refers to software applications that support organizations to manage, integrate and optimize important business activities related to resources such as people, finance, capital, materials, and orders.
Supply Chain Management Software refers to software applications that support organizations to manage their supply chain activities such as inventory optimization, supplier and vendor management, and logistic operations.
AI Development Tool Software refers to a specialized category of software designed to facilitate the creation, testing, deployment, and management of artificial intelligence (AI) models and applications.
Other Enterprise Software refers to aggregated revenues for the types of enterprise software that are not specifically mentioned in the other Enterprise Software markets, such as Project Management Software, Product Life Cycle Management Software, and Production and Operation Software.

Additional Information:

The Enterprise Software market comprises revenue and revenue growth as the key performance indicators. Only revenues that are generated by primary vendors at the manufacturer price level either directly or through distribution channels (excluding value-added tax) are included, and revenues generated by resellers are excluded. Revenues are generated through both online and offline sales channels and include spending by enterprises (B2B) as well as governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed.

Key players in this market include SAP, Salesforce, Adobe, and Oracle.

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Analyst Opinion

The Enterprise Software market in Sri Lanka has been steadily growing in recent years, driven by several factors.

Customer preferences: Sri Lankan businesses are increasingly recognizing the benefits of enterprise software, such as improved efficiency, productivity, and cost savings. As a result, there is a growing demand for software solutions that can help businesses streamline their operations and improve their bottom line. Additionally, businesses are looking for software that is easy to use and can be customized to their specific needs.

Trends in the market: One of the key trends in the Sri Lankan Enterprise Software market is the shift towards cloud-based solutions. Cloud-based software offers several advantages over traditional on-premise solutions, including lower upfront costs, greater scalability, and easier access to data. As a result, more and more businesses are adopting cloud-based software solutions. Another trend is the increasing use of mobile devices in the workplace. This has led to a growing demand for mobile-friendly software solutions that can be accessed from anywhere, at any time.

Local special circumstances: Sri Lanka has a relatively small economy, with a population of around 22 million people. However, the country has a highly educated workforce, with a strong focus on technology and innovation. This has helped to create a favorable environment for the development of the Enterprise Software market. Additionally, Sri Lanka has a growing startup ecosystem, with a number of tech startups developing innovative software solutions for businesses.

Underlying macroeconomic factors: Sri Lanka has experienced steady economic growth in recent years, with a focus on developing its technology and innovation sectors. The government has implemented several initiatives to support the growth of the technology sector, including tax incentives for tech companies and investments in infrastructure. Additionally, Sri Lanka has a strong outsourcing industry, which has helped to create a pool of skilled IT professionals who can develop and support enterprise software solutions.

Methodology

Data coverage:

The data encompasses B2B, B2G, and B2C enterprises. Figures are based on the allocation to the country where the money was spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations such as GDP, level of digitization, GDP sector composition, and observed level of software piracy.

Forecasts:

We use a variety of forecasting techniques, for instance, advanced statistical methods, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.