Business Process as a Service - Egypt

Revenue in the Business Process as a Service market is projected to reach US$85.24m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 19.86%, resulting in a market volume of US$210.90m by 2029.
The average spend per employee in the Business Process as a Service market is projected to reach US$2.58 in 2024.
In global comparison, most revenue will be generated United States (US$27.06bn in 2024).

Definition:

Business Process as a Service (BPaaS) refers to the type of public cloud service that provides a comprehensive suite of cloud-based solutions designed to streamline and optimize various business processes. BPaaS providers offer a range of services, such as finance and accounting, human resources, customer service, and supply chain management, all delivered through the cloud. The BPaaS market includes the companies that provide these types of public cloud resources and services to individuals, businesses, and organizations. A typical example of this type of service is Accenture BpaaS.

Additional Information:

The Business Process as a Service (BPaaS) market comprises revenue, revenue change, average spend per employee, and key player market shares as key performance indicators. Only revenues that are generated by primary vendors at the manufacturer price level either directly or through distribution channels (excluding value-added tax) are included, and revenues generated by resellers are excluded. Revenues are generated through both online and offline sales channels and include spending by consumers (B2C), enterprises (B2B) as well as governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed.

Key players in the BPaaS market include companies such as Accenture, IBM, Genpact, Deloitte, and Capgemini.

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Payroll processing services, such as ADP Workforce Now, Paychex, and Gusto
Human resources (HR) functions, such as Workday, Oracle HCM Cloud, and BambooHR
Customer relationship management (CRM) services, such as Salesforce, Microsoft Dynamics 365 CRM, and Zoho CRM
Accounting and finance services, such as Intuit QuickBooks Online, Xero, and FreshBooks
Procurement and supply chain management (SCM) solutions, such as Oracle SCM Cloud, SAP Integrated Business Planning (IBP), and Kinaxis RapidResponse

Enterprise software, such as SAP ERP, Oracle Database, and Microsoft SharePoint
Productivity software, such as Microsoft 365, Google Workspace, and Adobe Creative Suite
Private cloud services, such as VMware vCloud Suite, Microsoft Azure Stack HCI, and IBM Cloud Private
Physical data centers, such as those operated by Equinix, Digital Realty, or local providers

In Egypt, the Business Process as a Service Market within the Public Cloud Market has been facing a negligible decline in growth rate. This can be attributed to factors such as slow adoption of digital technologies, low health awareness among consumers, and limited access to online health services. However, with the increasing emphasis on digital transformation and the government's efforts to promote digital health services, the market is expected to witness growth in the future.

Customer preferences: As digitalization continues to permeate all aspects of life in Egypt, businesses are increasingly turning to Business Process as a Service (BPaaS) solutions to streamline and optimize their operations. This trend is driven by the country's growing reliance on cloud technology and the need for cost-effective and scalable business processes. Additionally, the rise of remote work and virtual teams has further accelerated the demand for BPaaS, as companies seek efficient ways to manage their dispersed workforce.

Trends in the market: In Egypt, the Business Process as a Service (BPaaS) market is experiencing a surge in demand due to the increasing adoption of cloud technology in the public sector. This trend is expected to continue as the government aims to digitize its operations and improve efficiency. Additionally, there is a growing emphasis on data security and compliance, leading to a rise in demand for BPaaS solutions that offer advanced security features. These trends highlight the importance of BPaaS in modernizing public services and have significant implications for industry stakeholders, such as increased competition and the need for continuous innovation to meet evolving demands. As a result, the BPaaS market in Egypt is expected to witness significant growth in the coming years.

Local special circumstances: In Egypt, the Business Process as a Service Market within the Public Cloud Market is influenced by the country's rapidly growing technology sector, favorable government policies, and increasing demand for digital solutions. The country's strategic location also makes it an attractive market for international players. Additionally, Egypt's young and tech-savvy population drives the adoption of cloud-based services, while its unique cultural and regulatory landscape presents opportunities and challenges for market players.

Underlying macroeconomic factors: In Egypt, the growth of the Business Process as a Service Market within the Public Cloud Market is heavily influenced by macroeconomic factors such as government initiatives, digital transformation, and overall economic stability. As the country continues to invest in digital infrastructure and promote a favorable business environment, there is a growing demand for cloud-based services to enhance operational efficiency and drive business growth. Additionally, the country's young and tech-savvy population is driving the adoption of digital solutions, creating a conducive market for Business Process as a Service providers. Furthermore, the increasing investments in Egypt's public cloud infrastructure and the government's support for digital transformation initiatives are expected to drive significant market growth in the coming years.

Data coverage:

The data encompasses B2B and B2C enterprises. Figures are based on the money spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations, such as GDP and level of telecommunications infrastructure.

Forecasts:

We use a variety of forecasting techniques, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Together with platform as a service (PaaS) and infrastructure as a service (IaaS), software as a service (SaaS) is one of the three primary tiers of cloud computing. It allows businesses to redirect resources away from IT hardware, software, and personnel expenses, and towards other business needs. Currently, the most prominent companies in the SaaS market are Microsoft, Salesforce, Oracle, SAP, and Google.