Business Process as a Service - Belgium

Revenue in the Business Process as a Service market is projected to reach US$575.60m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 10.13%, resulting in a market volume of US$932.50m by 2029.
The average spend per employee in the Business Process as a Service market is projected to reach US$106.20 in 2024.
In global comparison, most revenue will be generated United States (US$27.06bn in 2024).

Definition:

Business Process as a Service (BPaaS) refers to the type of public cloud service that provides a comprehensive suite of cloud-based solutions designed to streamline and optimize various business processes. BPaaS providers offer a range of services, such as finance and accounting, human resources, customer service, and supply chain management, all delivered through the cloud. The BPaaS market includes the companies that provide these types of public cloud resources and services to individuals, businesses, and organizations. A typical example of this type of service is Accenture BpaaS.

Additional Information:

The Business Process as a Service (BPaaS) market comprises revenue, revenue change, average spend per employee, and key player market shares as key performance indicators. Only revenues that are generated by primary vendors at the manufacturer price level either directly or through distribution channels (excluding value-added tax) are included, and revenues generated by resellers are excluded. Revenues are generated through both online and offline sales channels and include spending by consumers (B2C), enterprises (B2B) as well as governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed.

Key players in the BPaaS market include companies such as Accenture, IBM, Genpact, Deloitte, and Capgemini.

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Payroll processing services, such as ADP Workforce Now, Paychex, and Gusto
Human resources (HR) functions, such as Workday, Oracle HCM Cloud, and BambooHR
Customer relationship management (CRM) services, such as Salesforce, Microsoft Dynamics 365 CRM, and Zoho CRM
Accounting and finance services, such as Intuit QuickBooks Online, Xero, and FreshBooks
Procurement and supply chain management (SCM) solutions, such as Oracle SCM Cloud, SAP Integrated Business Planning (IBP), and Kinaxis RapidResponse

Enterprise software, such as SAP ERP, Oracle Database, and Microsoft SharePoint
Productivity software, such as Microsoft 365, Google Workspace, and Adobe Creative Suite
Private cloud services, such as VMware vCloud Suite, Microsoft Azure Stack HCI, and IBM Cloud Private
Physical data centers, such as those operated by Equinix, Digital Realty, or local providers

The Business Process as a Service (BPaaS) market in Belgium is experiencing subdued growth due to factors such as delayed adoption of cloud technologies and lack of awareness among businesses. The Public Cloud Market in Belgium is also impacted by slow market growth, hindering its potential for growth.

Customer preferences: As more organizations in Belgium adopt Business Process as a Service within the Public Cloud Market, there is a growing demand for customizable solutions and real-time data analysis to support decision-making processes. This is driven by a shift towards data-driven decision-making and the need for agile and efficient processes. Additionally, there is a trend towards incorporating artificial intelligence and machine learning capabilities into BaaS solutions to enhance automation and optimize business operations.

Trends in the market: In Belgium, the Business Process as a Service Market within the Public Cloud Market is experiencing a shift towards more efficient and cost-effective solutions. There is a growing trend of businesses outsourcing their non-core operations to cloud-based platforms, allowing them to focus on their core competencies. This trend is expected to continue as more businesses recognize the benefits of utilizing BaaS solutions. Additionally, there is an increasing demand for personalized and customizable BaaS solutions, providing more flexibility and scalability for businesses. These trends are significant for industry stakeholders as they offer opportunities for growth and innovation, while also highlighting the need for continuous adaptation to meet evolving market demands. Potential implications include a more competitive market landscape and the need for businesses to invest in advanced technologies to stay ahead of the curve.

Local special circumstances: In Belgium, the Public Cloud Market is driven by the country's high level of digitalization and its strong presence in the European data center market. The demand for Business Process as a Service is fueled by the country's highly regulated industries, such as finance and healthcare, which are embracing cloud solutions to improve efficiency and compliance. Additionally, Belgium's central location in Europe makes it a strategic hub for European businesses looking to leverage the benefits of public cloud services.

Underlying macroeconomic factors: The Business Process as a Service Market within the Public Cloud Market in Belgium is influenced by macroeconomic factors such as the country's strong economic growth and stable fiscal policies. The increasing adoption of cloud-based solutions in various industries, including healthcare and finance, is also contributing to the market growth. Moreover, Belgium's strategic location and favorable business climate are attracting investments in the public cloud market, further driving the demand for Business Process as a Service. Additionally, the government's supportive policies towards digitalization and innovation are creating a conducive environment for market expansion.

Data coverage:

The data encompasses B2B and B2C enterprises. Figures are based on the money spent at manufacturer price level (excluding VAT).

Modeling approach / Market size:

The segment size is determined through a top-down approach. We use financial statements such as annual reports, quarterly earnings, and expert opinions to analyze the markets. To estimate the segment size for each country individually, we use relevant key market indicators and data from country-specific industry associations, such as GDP and level of telecommunications infrastructure.

Forecasts:

We use a variety of forecasting techniques, depending on the behavior of the relevant segment. The main drivers are the GDP and the level of digitization.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Together with platform as a service (PaaS) and infrastructure as a service (IaaS), software as a service (SaaS) is one of the three primary tiers of cloud computing. It allows businesses to redirect resources away from IT hardware, software, and personnel expenses, and towards other business needs. Currently, the most prominent companies in the SaaS market are Microsoft, Salesforce, Oracle, SAP, and Google.