IT Outsourcing - Mauritius | Statista Market Forecast

Revenue in the IT Outsourcing market is projected to reach US$50.39m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 9.59%, resulting in a market volume of US$79.64m by 2029.
The average Spend per Employee in the IT Outsourcing market is projected to reach US$80.55 in 2024.
In global comparison, most revenue will be generated United States (US$197.30bn in 2024).

Definition:
The IT Outsourcing market refers to the external contracting of IT functions, services, or projects instead of relying on company-owned resources. By outsourcing IT tasks (e.g., to IT suppliers or software developers), enterprises are able to focus on their core functions and save internal resources and costs (e.g., office space, maintenance, and utilities). Thus, outsourcing teams becomes a viable cost resilience strategy in an environment where companies are looking to save money more than ever.

In an IT context, these activities include IT administration, IT application, and web hosting services. Non-IT-related outsourcing services are excluded.

Structure:

IT Outsourcing contains four distinct markets that are based on different services:

Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support.
Application Outsourcing refers to the market for all IT application services in a software production context, spanning from requirement assessments to concept and design of software applications.
Web Hosting includes all types of internet hosting services that allow companies or individuals to provide access to their web page via the World Wide Web.
Other IT Outsourcing refers to aggregated revenues of the types of IT outsourcing that are not specifically mentioned in the other IT Outsourcing markets, such as infrastructure outsourcing, network outsourcing, and managed services.

Additional Information:

The IT Outsourcing market comprises revenues, revenue change, average spend per employee, and revenues of the outsourcing types. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Accenture, Capgemini, NTT, and Hewlett Packard Enterprise.

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Application outsourcing, such as ScienceSoft, Arcanys, and SumatoSoft
Administration outsourcing, such as Conduent, Genpact, and ADP (Automatic Data Processing)
Web hosting, such as GoDaddy, Bluehost, and Amazon Web Services
Infrastructure outsourcing, such as IBM Global Technology Services, Wipro Infrastructure Engineering, and Cognizant Infrastructure Services

Business process outsourcing, such as IBM, Infosys, and NTT Data
Professional payment outsourcing, such as Paychex, ADP (Automatic Data Processing), and WNS Global Services
Infrastructure as a service, such as Microsoft Azure, Alibaba Cloud, and DigitalOcean
Platform as a service, such as Microsoft Azura, Google Cloud, and Engine Yard
Non-IT related outsourcing

Mauritius, a small island nation in the Indian Ocean, has been making strides in the IT outsourcing market in recent years.

Customer preferences: Mauritius has become an attractive destination for IT outsourcing due to its bilingual workforce, with English and French being widely spoken. This makes it easier for companies from Europe and Africa to communicate with their outsourced teams. Additionally, Mauritius has a similar time zone to many European countries, making it easier to collaborate in real-time.

Trends in the market: One trend in the IT outsourcing market in Mauritius is the increasing demand for software development services. Many companies are looking to outsource their software development needs to Mauritius due to the country's skilled workforce and cost-effective services. Another trend is the growth of the e-commerce industry in Mauritius, which has led to an increase in demand for IT services such as website development and maintenance.

Local special circumstances: Mauritius has a well-established ICT sector, with the government actively promoting the development of the industry. The country has invested heavily in its telecommunications infrastructure, making it easier for companies to communicate with their outsourced teams. Additionally, the government offers tax incentives and other benefits to companies that choose to outsource their IT services to Mauritius.

Underlying macroeconomic factors: Mauritius has a stable political and economic environment, which has helped to attract foreign investment in the IT outsourcing industry. The country has a well-educated workforce, with many young people pursuing careers in the ICT sector. Additionally, the government has implemented policies to promote the growth of the industry, such as the establishment of a technology park to attract foreign companies. Overall, the IT outsourcing market in Mauritius is well-positioned for continued growth in the coming years.

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.