Administration Outsourcing - Laos

Revenue in the Administration Outsourcing market is projected to reach US$7.76m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 5.88%, resulting in a market volume of US$10.33m by 2029.
The average Spend per Employee in the Administration Outsourcing market is projected to reach US$2.44 in 2024.
In global comparison, most revenue will be generated United States (US$27.29bn in 2024).

Definition :
Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support. This market contains all services related to the provision of physical IT equipment, whereas the support of company-owned software is not included.

Administration outsourcing allows organizations to optimize their administrative processes, improve efficiency, and focus on core competencies.

Additional Information:

The Administration Outsourcing market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include Hewlett Packard Enterprise, IBM, Accenture, Capgemini, and CGI.

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Hardware supply, such as Cisco Systems, Hewlett Packard Enterprise (HPE), and Dell Technologies
Hardware configuration, such as CDW (CDW Corporation), World Wide Technology (WWT), and ProSys Information Systems
Hardware maintenance, such as IBM Technology Support Services, Innovative Computer Systems, and Maintech
Security and support, such as Rapid7, Check Point Software Technologies, and Trend Micro

Application outsourcing, such as ScienceSoft, Arcanys, and SumatoSoft
Web hosting, such as GoDaddy, Bluehost, and Amazon Web Services
Customer relationship management, such as Salesforce, SAP Customer Experience(C/4HANA), and Microsoft Dynamics 365
Support of core business functions

The Administration Outsourcing market in Laos has been steadily growing in recent years.

Customer preferences: Laos has seen an increase in demand for outsourcing administrative tasks, particularly from small and medium-sized enterprises. Many businesses are looking to cut costs and increase efficiency, and outsourcing administrative tasks has proven to be an effective way to achieve these goals. Additionally, outsourcing allows businesses to focus on their core competencies, which can lead to increased competitiveness in the market.

Trends in the market: One trend in the Administration Outsourcing market in Laos is the rise of digital solutions. Many outsourcing providers are offering digital solutions for administrative tasks such as document management, data entry, and customer support. This trend is driven by the increasing availability of technology in Laos, as well as the need for businesses to streamline their processes and reduce costs.Another trend in the market is the increasing use of outsourcing for specialized tasks. While administrative tasks such as data entry and customer support are still popular outsourcing options, businesses are also outsourcing specialized tasks such as accounting, legal services, and marketing. This trend is driven by the need for businesses to access specialized expertise without the cost of hiring full-time staff.

Local special circumstances: Laos is a developing country with a relatively small economy. As a result, many businesses in Laos are small and medium-sized enterprises that may not have the resources to hire full-time staff for administrative tasks. Outsourcing allows these businesses to access the expertise they need without the cost of hiring full-time staff.

Underlying macroeconomic factors: Laos has been experiencing steady economic growth in recent years, driven by foreign investment and an increase in exports. This growth has led to an increase in the number of businesses operating in Laos, which in turn has driven demand for outsourcing services. Additionally, the government of Laos has been working to improve the business environment in the country, which has made it easier for businesses to operate and has led to an increase in demand for outsourcing services.

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.