Administration Outsourcing - Australia

Revenue in the Administration Outsourcing market is projected to reach US$1.91bn in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 4.79%, resulting in a market volume of US$2.42bn by 2029.
The average Spend per Employee in the Administration Outsourcing market is projected to reach US$130.80 in 2024.
In global comparison, most revenue will be generated United States (US$27.29bn in 2024).

Definition :
Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support. This market contains all services related to the provision of physical IT equipment, whereas the support of company-owned software is not included.

Administration outsourcing allows organizations to optimize their administrative processes, improve efficiency, and focus on core competencies.

Additional Information:

The Administration Outsourcing market comprises revenues, revenue change, average spend per employee, and a list of the key players in the market and their consolidated revenues. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include Hewlett Packard Enterprise, IBM, Accenture, Capgemini, and CGI.

For more information on the data displayed, use the info button right next to the boxes.

Hardware supply, such as Cisco Systems, Hewlett Packard Enterprise (HPE), and Dell Technologies
Hardware configuration, such as CDW (CDW Corporation), World Wide Technology (WWT), and ProSys Information Systems
Hardware maintenance, such as IBM Technology Support Services, Innovative Computer Systems, and Maintech
Security and support, such as Rapid7, Check Point Software Technologies, and Trend Micro

Application outsourcing, such as ScienceSoft, Arcanys, and SumatoSoft
Web hosting, such as GoDaddy, Bluehost, and Amazon Web Services
Customer relationship management, such as Salesforce, SAP Customer Experience(C/4HANA), and Microsoft Dynamics 365
Support of core business functions

The Administration Outsourcing market in Australia has been experiencing steady growth in recent years.

Customer preferences: Australian businesses are increasingly turning to administration outsourcing services to reduce costs and improve efficiency. This trend is driven by a desire to focus on core business activities, while outsourcing non-core activities such as administration to specialized service providers. Additionally, businesses are seeking to leverage the expertise and technology of outsourcing providers to improve the quality of their administrative processes.

Trends in the market: One of the key trends in the Australian Administration Outsourcing market is the increasing use of cloud-based technology to deliver services. This trend is driven by the need for greater flexibility and scalability, as well as the desire to reduce infrastructure costs. Additionally, there is a growing demand for value-added services, such as analytics and reporting, that can help businesses to gain insights into their administrative processes and identify areas for improvement.Another trend in the market is the increasing focus on compliance and risk management. As businesses become more aware of the risks associated with non-compliance, they are seeking to outsource these functions to specialized providers who can help to ensure that they remain compliant with relevant regulations.

Local special circumstances: The Australian Administration Outsourcing market is characterized by a highly competitive landscape, with a large number of providers offering a wide range of services. This competition has led to a focus on innovation and differentiation, with providers seeking to develop new and innovative services that can help them to stand out from the crowd.Additionally, the Australian market is characterized by a strong focus on quality and customer service. Australian businesses are known for their high standards, and outsourcing providers must be able to demonstrate that they can meet these standards if they are to be successful in the market.

Underlying macroeconomic factors: The growth of the Administration Outsourcing market in Australia is being driven by a number of underlying macroeconomic factors. These include the country's strong economic growth, which has led to an increase in business activity and a greater demand for outsourcing services.Additionally, the Australian government has been supportive of the outsourcing industry, with policies designed to encourage the growth of the sector. This has included initiatives to reduce red tape and improve the regulatory environment for outsourcing providers.Overall, the Administration Outsourcing market in Australia is expected to continue to grow in the coming years, driven by the increasing demand for cost-effective and efficient administrative services. As businesses seek to focus on their core activities and improve their competitiveness, outsourcing providers will play an increasingly important role in helping them to achieve their goals.

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

This report presents a comprehensive analysis and additional information on the Technology market, in a PDF format.

Unseen yet omnipresent, Information Technology (IT) services are the invisible gears driving modern organizations. These services support business operations and digital transformation through outsourcing, managed services, security, data management, and cloud computing. By leveraging these services, companies enhance efficiency, reduce costs, and gain competitive advantages in a digital marketplace. Prominent cloud providers worldwide include Amazon Web Services, Microsoft Azure, Google Cloud, and Alibaba Cloud. In the managed services sector, Oracle, Accenture, and IBM are among the largest providers globally.