Ride-hailing - United States | Statista Market Forecast

The Ride-hailing market in the United States is expected to see a considerable rise in revenue in the coming years.
Specifically, the projected revenue for 2025 is estimated to be US$54.71bn.
Furthermore, the market is expected to experience a Compound Annual Growth Rate (CAGR) of 2.57% between 2025 and 2029, leading to a projected market volume of US$60.56bn by 2029.
As for the number of users in the Ride-hailing market, it is expected to reach 99.94m users by 2029, while the user penetration is projected to decrease slightly from 26.9% in 2025 to 28.5% by 2029.
The Average Revenue Per User (ARPU) is estimated to be US$591.87.
The Ride-hailing market is an online-only market.
It is worth noting that China is expected to generate the highest revenue in this market globally, with a projected revenue of US$64bn in 2025.
Ride-hailing services in the United States have seen a rise in demand due to the pandemic, with consumers preferring private transportation options.

Definition:

The Ride-hailing market encompasses on-demand transportation services facilitated through mobile apps or online platforms. This market covers both private vehicle rides and taxi services, all booked exclusively online. It includes Transportation Network Companies (TNCs), such as Uber and Lyft, traditional taxis booked via apps, such as Free Now or Cabify, and ride-pooling services, such as Moia and Via. This market excludes peer-to-peer ride-sharing, focusing on professionally operated transport services booked digitally for efficient and convenient urban mobility. Rides of traditional taxi services hailed on the street or booked via telephone are not included in this market.

Additional Information:

The main performance indicators of the Ride-hailing market are revenues, average revenue per user (ARPU), user numbers and user penetration rates. Additionally, online and offline sales channel shares display the distribution of online and offline bookings. The ARPU refers to the average revenue one user generates per year while the revenue represents the total booking volume. Revenues are generated through both online and offline sales channels and include exclusively B2C revenues and users for the mentioned market. User numbers show only those individuals who have made a reservation, independent of the number of travelers on the booking. Each user is only counted once per year.

The booking volume includes all booked rides made by users from the selected region, regardless of where the ride took place.

For further information on the data displayed, refer to the info button right next to each box.

Platforms that let users book rides offered by drivers using their private vehicles (e.g., Uber)
Taxi companies that offer their services through an app (e.g., Free Now)
Platforms that offer shared rides (ride-pooling) with other passengers (e.g., Moia, Via)

Traditional taxi rides booked offline with taxi companies (via street-hailing or by telephone)

Ride-hailing: market data & analysis

The ride-hailing market in the United States has witnessed significant growth and development in recent years, driven by changing customer preferences and the emergence of new technological advancements.

Customer preferences: Customers in the United States are increasingly opting for ride-hailing services due to the convenience and flexibility they offer. The ability to book a ride with just a few taps on a smartphone has revolutionized the way people travel, especially in urban areas where access to public transportation may be limited. Additionally, the availability of various ride options, such as shared rides and luxury vehicles, caters to the diverse needs and preferences of customers.

Trends in the market: One of the prominent trends in the ride-hailing market in the United States is the increasing adoption of electric vehicles (EVs) by ride-hailing companies. This trend is driven by the growing concern for the environment and the need to reduce carbon emissions. By incorporating EVs into their fleets, ride-hailing companies are not only contributing to a cleaner environment but also attracting environmentally conscious customers. Another trend in the market is the integration of ride-hailing services with other modes of transportation. Many ride-hailing companies are partnering with public transportation systems to provide seamless travel experiences for customers. This integration allows customers to plan and book their entire journey, including rides and public transportation, through a single app. It not only simplifies the travel process but also encourages the use of public transportation, reducing congestion and promoting sustainable mobility.

Local special circumstances: The United States has a well-established transportation infrastructure, which has both facilitated and challenged the growth of the ride-hailing market. While the presence of well-maintained roads and highways provides a conducive environment for ride-hailing services, it has also led to increased competition among ride-hailing companies. The market is highly saturated, with several major players vying for market share. This intense competition has resulted in aggressive marketing strategies and competitive pricing, benefiting customers.

Underlying macroeconomic factors: The strong economic growth in the United States has played a significant role in the development of the ride-hailing market. As the economy expands, disposable incomes rise, and people are more willing to spend on convenient transportation options. Additionally, the increasing urbanization and population density in major cities have created a high demand for ride-hailing services. These factors, coupled with the advancements in technology, have fueled the growth of the ride-hailing market in the United States. In conclusion, the ride-hailing market in the United States is experiencing rapid growth and development due to changing customer preferences, technological advancements, and favorable macroeconomic factors. The increasing adoption of electric vehicles, integration with other modes of transportation, and intense competition among market players are shaping the market dynamics. As the market continues to evolve, it is expected to further innovate and adapt to meet the evolving needs of customers.

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

This report presents a comprehensive analysis and additional information on the Mobility market, in a PDF format.

Ride-hailing - United States

Revenue

Sales Channels

Analyst Opinion

Users

User Demographics

Global Comparison

Methodology

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