Ride-hailing - Asia

  • Asia
  • The Ride-hailing market in Asia is expected to reach a revenue of US$84.52bn by 2024.
  • The projected annual growth rate (CAGR 2024-2028) of 9.86% is expected to result in a market volume of US$123.10bn by 2028.
  • Looking at user statistics, the number of users in this market is expected to reach 1.24bn users by 2028, with a user penetration of 24.3% in 2024, rising to 26.7% by 2028.
  • The average revenue per user (ARPU) is estimated to be US$76.42.
  • The Ride-hailing market is an online-only market.
  • In terms of global revenue, China is expected to generate the most revenue, with a projected revenue of US$63,280m in 2024.
  • In Indonesia, ride-hailing companies have expanded their services to include motorcycle taxis, catering to the country's heavy traffic and providing a cheaper alternative for commuters.

Key regions: South America, Europe, China, Saudi Arabia, Malaysia

 
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Analyst Opinion

The Ride-hailing market in Asia has witnessed significant growth and development in recent years. Customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors have all played a role in shaping the industry.

Customer preferences:
Asian consumers have shown a strong preference for convenience and affordability, which has contributed to the rise of ride-hailing services. The ability to book a ride with just a few taps on a smartphone and the availability of various payment options have made ride-hailing a popular choice for many. Additionally, the option to choose between different vehicle types and the ability to track the location of the driver in real-time have further enhanced the customer experience.

Trends in the market:
One of the key trends in the ride-hailing market in Asia is the increasing competition among different service providers. Local and international players are vying for market share, leading to aggressive marketing campaigns and attractive promotions to attract customers. This intense competition has resulted in lower prices and improved service quality, benefiting consumers. Another trend is the expansion of ride-hailing services beyond major cities. As the market matures, ride-hailing companies are targeting smaller towns and rural areas, offering transportation options in areas where traditional taxis may be scarce. This expansion has not only increased accessibility for customers but has also created economic opportunities for drivers in these regions.

Local special circumstances:
The unique characteristics of each country in Asia have also influenced the development of the ride-hailing market. For example, in densely populated cities like Tokyo and Seoul, where owning a car can be expensive and parking space is limited, ride-hailing services have become a popular alternative to private vehicle ownership. In contrast, in countries like India and Indonesia, where public transportation infrastructure may be less developed, ride-hailing has filled a significant transportation gap.

Underlying macroeconomic factors:
The rapid urbanization and growing middle class in many Asian countries have been key drivers of the ride-hailing market. As more people move to cities and disposable incomes rise, the demand for convenient and affordable transportation options has increased. Additionally, the proliferation of smartphones and the widespread availability of mobile internet have made it easier for ride-hailing companies to reach and serve a larger customer base. In conclusion, the ride-hailing market in Asia has experienced remarkable growth due to customer preferences for convenience and affordability, increasing competition among service providers, expansion into smaller towns and rural areas, local special circumstances, and underlying macroeconomic factors. As the market continues to evolve, it will be interesting to see how ride-hailing companies adapt to changing customer needs and navigate the regulatory landscape in different countries.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on bookings and revenues of ride-hailing services.

Modeling approach:

Market sizes are determined through a bottom-up approach, building on a specific rationale for each market. As a basis for evaluating markets, we use financial reports, third-party studies and reports, federal statistical offices, industry associations, and price data. To estimate the number of users and bookings, we furthermore use data from the Statista Consumer Insigths Global survey. In addition, we use relevant key market indicators and data from country-specific associations, such as demographic data, GDP, consumer spending, internet penetration, and device usage. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, ARIMA, which allows time series forecasts, accounting for stationarity of data and enabling short-term estimates. Additionally, simple linear regression, Holt-Winters forecast, the S-curve function and exponential trend smoothing methods are applied.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change.

Overview

  • Revenue
  • Sales Channels
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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