eServices

The eServices market in Tajikistan is predicted to experience significant growth in the coming years.
By 2024, the revenue in this market is projected to reach US$9.32m.
This growth is expected to continue with an annual growth rate of 10.98% from 2024 to 2029, resulting in a projected market volume of US$15.69m by 2029.
In 2025.0, the 0.0 market is anticipated to witness a revenue growth of 0.0.
This indicates a positive trend in this particular segment.
The 0.0 market, on the other hand, is expected to have a significant market volume of 0.0 by 2024.
This demonstrates the high demand for event tickets in Tajikistan.
When compared globally, it is noteworthy that China is projected to generate the highest revenue in the eServices market, amounting to US$495.50bn in 2024.
This indicates the dominance of the US market in this segment.
The average revenue per user (ARPU) in the 0.0 market is projected to be 0.0 in 2024.
This figure represents the average amount of revenue generated per user in this market.
Furthermore, the number of users in the 0.0 market is expected to reach 0.0 by 2029, demonstrating the increasing popularity and accessibility of event tickets among the population.
In terms of user penetration, it is projected that 0.0 of the population will be engaged in the 0.0 market in 2024.
This indicates the level of market saturation and the proportion of the population involved in purchasing event tickets.
Tajikistan has seen a significant increase in the demand for eServices, with a particular focus on digital payment platforms.

Definition:

eServices refer to the delivery of services through electronic means, typically via the internet. eServices offer the convenience of conducting transactions and accessing information online and have become increasingly popular in recent years due to the growth of internet accessibility and the increasing use of digital devices. The eServices market continues to expand as consumers seek efficient and convenient ways to access and purchase various services.

The definition of eServices does not include media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, and neither are revenues from software downloads and services, or price/product comparison site commission fees.

Structure:

eServices includes the event ticketing market, which covers the sale of tickets for sporting events, music concerts, and cinema showings. The dating services market includes online dating platforms, matchmaking services, and casual dating sites. The online education market encompasses the provision of university education, online learning platforms, and professional certification programs. Lastly, the online gambling market which covers online sports betting, online casinos, and online lotteries.

Additional Information

Data includes revenue figures in Gross Merchandise Value (GMV), Users, average revenue per user (ARPU), and user penetration rate. User and revenue figures represent B2C services.

Online booked and digitally issued event tickets for sports events, music events, and cinemas such as Ticketmaster, StubHub, or CTS eventim
Online dating services, including matchmaking, online dating, and casual datings such as Tinder, Bumble, or Badoo
Online Education, including universities, platforms and professional certificates such as Udem, Coursera, or EdX

Offline booking by telephone or through agencies
Online ticket reservations without direct checkout process

The eServices market in Tajikistan is experiencing significant growth and development, driven by various factors such as increasing internet penetration, growing smartphone usage, and a shift towards digitalization in the country.

Customer preferences: As internet penetration continues to increase in Tajikistan, customers are increasingly opting for eServices as a convenient and efficient way to access various services. This includes online shopping, financial transactions, and government services. Customers appreciate the convenience of being able to access these services from the comfort of their own homes, saving time and effort.

Trends in the market: One of the key trends in the eServices market in Tajikistan is the rapid growth of e-commerce. As more people gain access to the internet and smartphones, online shopping has become increasingly popular. Customers are now able to purchase a wide variety of products and have them delivered directly to their doorsteps. This trend is particularly evident in urban areas, where internet access is more widespread. Another trend in the eServices market is the digitization of government services. The Tajikistani government has been actively working towards providing online platforms for citizens to access various government services, such as applying for passports, driver's licenses, and paying taxes. This digitization not only improves efficiency and reduces bureaucracy but also enhances transparency in government processes.

Local special circumstances: Tajikistan is a landlocked country with a relatively small population, which presents unique challenges and opportunities for the eServices market. While the market potential may be smaller compared to larger countries, the relatively low competition allows for easier market entry and growth for eService providers. Additionally, the government's focus on digitalization and the increasing internet penetration rate create a favorable environment for the development of the eServices market.

Underlying macroeconomic factors: The eServices market in Tajikistan is also influenced by underlying macroeconomic factors. The country has been experiencing steady economic growth, which has led to an increase in disposable income and consumer spending. This provides an opportunity for eService providers to cater to the growing demand for online shopping and other digital services. Furthermore, the COVID-19 pandemic has accelerated the adoption of eServices in Tajikistan. The restrictions imposed to control the spread of the virus have limited physical interactions and encouraged people to rely more on digital platforms. This has further fueled the growth of the eServices market in the country. In conclusion, the eServices market in Tajikistan is experiencing significant growth and development due to increasing internet penetration, growing smartphone usage, and a shift towards digitalization. Customers are increasingly opting for eServices as a convenient and efficient way to access various services, including online shopping and government services. The digitization of government services and the favorable macroeconomic factors in the country further contribute to the growth of the eServices market in Tajikistan.

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

This report presents a comprehensive analysis and additional information on the Ecommerce market, in a PDF format.