eServices

The eServices market in Spain is expected to reach a revenue of US$10.09bn by 2024.
This indicates a projected annual growth rate (CAGR 2024-2029) of 7.84%, resulting in a market volume of US$14.72bn by 2029.
In the year 2025.0, the 0.0 market is expected to show a revenue growth of 0.0.
The 0.0 market in Spain is projected to have a market volume of 0.0 by 2024.
When compared globally, China is forecasted to generate the highest revenue in the eServices market, amounting to US$495.50bn in 2024.
In the 0.0 market, the average revenue per user (ARPU) is projected to be 0.0 in 2024.
On the other hand, the number of users in the 0.0 market is expected to reach 0.0 by 2029.
User penetration in the 0.0 market is expected to be 0.0 in 2024.
Spain's eServices market is experiencing a surge in online food delivery platforms due to the country's love for convenient, home-delivered meals.

Definition:

eServices refer to the delivery of services through electronic means, typically via the internet. eServices offer the convenience of conducting transactions and accessing information online and have become increasingly popular in recent years due to the growth of internet accessibility and the increasing use of digital devices. The eServices market continues to expand as consumers seek efficient and convenient ways to access and purchase various services.

The definition of eServices does not include media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, and neither are revenues from software downloads and services, or price/product comparison site commission fees.

Structure:

eServices includes the event ticketing market, which covers the sale of tickets for sporting events, music concerts, and cinema showings. The dating services market includes online dating platforms, matchmaking services, and casual dating sites. The online education market encompasses the provision of university education, online learning platforms, and professional certification programs. Lastly, the online gambling market which covers online sports betting, online casinos, and online lotteries.

Additional Information

Data includes revenue figures in Gross Merchandise Value (GMV), Users, average revenue per user (ARPU), and user penetration rate. User and revenue figures represent B2C services.

Online booked and digitally issued event tickets for sports events, music events, and cinemas such as Ticketmaster, StubHub, or CTS eventim
Online dating services, including matchmaking, online dating, and casual datings such as Tinder, Bumble, or Badoo
Online Education, including universities, platforms and professional certificates such as Udem, Coursera, or EdX

Offline booking by telephone or through agencies
Online ticket reservations without direct checkout process

The eServices market in Spain has experienced significant growth in recent years, driven by changing customer preferences, emerging trends, and local special circumstances.

Customer preferences: Spanish consumers have increasingly embraced eServices as a convenient and efficient way to access a wide range of products and services. The convenience of online shopping, the ease of comparing prices and products, and the ability to access services from anywhere at any time have all contributed to the growing popularity of eServices. Additionally, the younger generation in Spain, who are more tech-savvy and digitally connected, are driving the demand for eServices.

Trends in the market: One of the key trends in the eServices market in Spain is the rapid growth of e-commerce. Online retail sales have been steadily increasing, with more and more consumers choosing to shop online for a variety of products. This trend is driven by factors such as the availability of a wide range of products, competitive pricing, and the convenience of doorstep delivery. In addition to traditional e-commerce, there has also been a surge in demand for online food delivery services, as consumers increasingly opt for the convenience of having meals delivered to their doorstep. Another trend in the eServices market in Spain is the increasing adoption of online banking and financial services. Spanish consumers are increasingly using online platforms and mobile apps to manage their finances, make payments, and access a range of banking services. This trend is driven by factors such as the convenience of online banking, the availability of innovative financial technology solutions, and the increasing trust in online security measures.

Local special circumstances: Spain has a high smartphone penetration rate, with a large percentage of the population owning smartphones. This has contributed to the growth of mobile eServices, such as mobile banking, mobile shopping, and mobile payment solutions. The widespread use of smartphones and the availability of high-speed internet access have made it easier for consumers to access eServices on the go, further driving the growth of the market.

Underlying macroeconomic factors: The eServices market in Spain has also been influenced by underlying macroeconomic factors. The country has experienced economic growth in recent years, which has led to an increase in disposable income and consumer spending. This has fueled the demand for eServices, as consumers have more money to spend on online shopping, travel bookings, and other eServices. In conclusion, the eServices market in Spain is experiencing significant growth due to changing customer preferences, emerging trends such as e-commerce and online banking, local special circumstances such as high smartphone penetration, and underlying macroeconomic factors such as economic growth and increased consumer spending. As technology continues to advance and consumer behavior evolves, the eServices market in Spain is expected to continue its upward trajectory.

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

This report presents a comprehensive analysis and additional information on the Ecommerce market, in a PDF format.