eServices - Northern Europe

Northern Europe

The eServices market in Northern Europe is projected to reach a revenue of US$10.20bn in 2024.
It is expected to show an annual growth rate (CAGR 2024-2029) of 8.53%, resulting in a projected market volume of US$15.36bn by 2029.
In 2025, the Online Food Delivery market is expected to show a revenue growth of 12.9%.
The Online Food Delivery market in Northern Europe has a projected market volume of US$9.68bn in 2024.
In global comparison, China is expected to generate the most revenue in the eServices market, with US$495.50bn in 2024.
The average revenue per user (ARPU) in the Online Food Delivery market is projected to amount to US$468.20 in 2024.
In the Online Food Delivery market, the number of users is expected to amount to 25.7m users by 2029.
User penetration in the Online Food Delivery market will be at 61.0% in 2024.
In Northern Europe, Finland has emerged as a leader in the eServices market, with a strong focus on digital government services and online banking.

Market

Region

Region comparison

Currency

Analyst Opinion

The eServices market in Northern Europe is experiencing significant growth and development. Customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors all contribute to this positive trend. Customer preferences in Northern Europe are shifting towards digital services and online transactions. The region has a highly connected population with high internet penetration rates. Consumers in Northern Europe value convenience, efficiency, and ease of access to services. They prefer to engage with businesses and service providers through digital platforms, such as mobile apps and websites. This preference for eServices is driving the growth of the market in the region. Trends in the eServices market in Northern Europe reflect the changing consumer behavior and technological advancements. Mobile applications and online platforms are becoming increasingly popular for a wide range of services, including banking, shopping, food delivery, transportation, and entertainment. Companies are investing in developing user-friendly and secure platforms to cater to the growing demand for eServices. Additionally, there is a rising trend of personalized and customized services, where businesses leverage data analytics and machine learning to offer tailored experiences to customers. Local special circumstances in Northern Europe contribute to the growth of the eServices market. The region has a well-developed digital infrastructure, including high-speed internet connectivity and widespread access to smartphones and other devices. Governments in Northern Europe have also implemented policies and regulations to promote digitalization and support the growth of eServices. This favorable environment encourages businesses to invest in the development and expansion of their digital offerings. Underlying macroeconomic factors further drive the growth of the eServices market in Northern Europe. The region has a strong and stable economy, with high levels of disposable income and a well-educated population. These factors contribute to a favorable consumer spending environment, where people are willing to invest in digital services and online transactions. Additionally, the region has a high level of trust in digital technologies and online security, which further encourages the adoption of eServices. In conclusion, the eServices market in Northern Europe is experiencing significant growth and development due to customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. The region's highly connected population, preference for convenience and efficiency, and well-developed digital infrastructure contribute to the positive trend. Businesses in Northern Europe are investing in digital platforms and personalized services to cater to the growing demand for eServices.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.