eServices - Haiti

  • Haiti
  • Revenue in the eServices market is projected to reach US$1.66m in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2028) of 2.47%, resulting in a projected market volume of US$1.83m by 2028.
  • The Dating Services market is expected to show a revenue growth of -2.6% in 2025.
  • The Event Tickets market has a projected market volume of US$0.89m in 2024.
  • In global comparison, most revenue will be generated in the United States (US$149,400.00m in 2024).
  • The average revenue per user (ARPU) in the Event Tickets market is projected to amount to US$5.24 in 2024.
  • In the Dating Services market, the number of users is expected to amount to 486.2k users by 2028.
  • User penetration in the Dating Services market will be at 3.3% in 2024.

Key regions: China, United States, Europe, Germany, Asia

 
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Analyst Opinion

The eServices market in Haiti has been experiencing significant growth in recent years, driven by a combination of customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors.

Customer preferences:
Customers in Haiti are increasingly turning to eServices as a convenient and efficient way to access various products and services. The rise of smartphones and improved internet connectivity has made it easier for people to engage with eServices, such as online shopping, digital payments, and online banking. Additionally, the younger generation, who are more tech-savvy, are driving the demand for eServices in Haiti.

Trends in the market:
One of the key trends in the eServices market in Haiti is the growth of e-commerce. Online shopping platforms have gained popularity among consumers, offering a wide range of products and the convenience of doorstep delivery. This trend has been further accelerated by the COVID-19 pandemic, as people have turned to online shopping to avoid physical contact and adhere to social distancing measures. Another trend in the market is the adoption of digital payments. Mobile money services have gained traction in Haiti, allowing users to make payments and transfer money through their smartphones. This has provided a secure and convenient alternative to traditional cash transactions, especially in a country where access to formal banking services is limited.

Local special circumstances:
Haiti faces unique challenges that have contributed to the development of the eServices market. The country has a large informal economy, with a significant portion of the population engaged in small-scale businesses and informal employment. E-services provide an opportunity for these individuals to expand their customer base and reach a wider audience. Furthermore, Haiti has a relatively low level of financial inclusion, with a significant portion of the population lacking access to formal banking services. E-services, such as mobile money, have emerged as a viable alternative, allowing people to access financial services and make digital transactions without the need for a traditional bank account.

Underlying macroeconomic factors:
The development of the eServices market in Haiti is also influenced by macroeconomic factors. The country has experienced stable economic growth in recent years, which has contributed to an increase in disposable income and consumer spending. This has created a favorable environment for the growth of e-commerce and other eServices. Additionally, the government of Haiti has recognized the importance of digital transformation and has implemented initiatives to promote the adoption of eServices. This includes the development of digital infrastructure, such as improved internet connectivity and the expansion of mobile network coverage. These efforts have helped to create an enabling environment for the growth of the eServices market in Haiti. In conclusion, the eServices market in Haiti is experiencing significant growth, driven by customer preferences for convenience and efficiency, trends in the market such as e-commerce and digital payments, local special circumstances including the informal economy and low financial inclusion, and underlying macroeconomic factors such as stable economic growth and government initiatives. As these factors continue to evolve, the eServices market in Haiti is expected to further expand and diversify, providing new opportunities for businesses and consumers alike.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Overview

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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