Online Doctor Consultations - Indonesia

Indonesia

Highlights

The Online Doctor Consultations market in Indonesia is projected to achieve a revenue of IDR US$130.80m in 2024.
With an expected annual growth rate (CAGR 2024-2029) of 4.92%, the market volume is estimated to reach IDR US$166.20m by 2029.
The user penetration rate is anticipated to be 2.42% in 2024 and is projected to increase to 2.78% by 2029.
The average revenue per user (ARPU) is expected to be IDR US$19.31.
In comparison to other countries, United States is predicted to generate the most revenue in the Online Doctor Consultations market, with an estimated amount of IDR US$2.39bn in 2024.
The demand for online doctor consultations in Indonesia has surged due to the country's large population and limited access to healthcare services in rural areas.

Key regions:

Market definitionIn-Scope/Out-of-scopeMarket structureReportsMethodology

The Online Doctor Consultations market in Indonesia is experiencing rapid growth and development, driven by various factors shaping the healthcare industry in the country.

Customer preferences: Customers in Indonesia are increasingly seeking convenient and accessible healthcare solutions, leading to a growing preference for online doctor consultations. The digital fitness and well-being sub-market is witnessing a surge in popularity as individuals prioritize their health and wellness. Moreover, the online doctor consultation segment is gaining traction as patients look for efficient ways to receive medical advice and treatment without the need for physical visits to healthcare facilities.

Trends in the market: In Indonesia, there is a noticeable trend towards embracing digital platforms for healthcare services. The digital treatment and care sub-market is expanding as more healthcare providers offer virtual consultations and telemedicine services to cater to the evolving needs of patients. Additionally, advancements in technology are enhancing the overall online doctor consultations experience, making it more interactive and personalized for users.

Local special circumstances: Indonesia's vast archipelago poses challenges in accessing healthcare services, especially in remote areas. The online doctor consultations market is bridging this gap by providing individuals in underserved regions with a convenient way to consult healthcare professionals. Additionally, the increasing smartphone penetration in Indonesia is further fueling the adoption of digital health solutions, making online consultations more accessible to a larger population.

Underlying macroeconomic factors: The growing middle-class population in Indonesia, coupled with rising healthcare expenditures, is driving the demand for innovative healthcare solutions such as online doctor consultations. Government initiatives to promote digital health services and improve healthcare infrastructure are also contributing to the market growth. Furthermore, the COVID-19 pandemic has accelerated the adoption of online healthcare services in Indonesia, as people prioritize safety and convenience in seeking medical advice and treatment.

Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.