Mobile banking usage in Italy 2019-2023, by quarter
Mobile banking usage increased slowly between 2019 and 2023 among bank account holders in Italy, with 51 percent of all bank account holders processing banking matters via mobile in the fourth quarter of 2023. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased by four percentage points in the observed period. With the slight increase, mobile banking became the most popular method to process banking affairs in Italy.